Fax services are used to transfer personal and business documents through fax machines, fax servers, and online fax.

The use of computer-based analog fax solutions is steadily declining with FOIP (Fax over Internet Protocol) connectivity replacing it. Over the next few years, increasing adoption of cloud-based VOIP services, across geographies, is likely to lead to the growth of hybrid fax solution, thereby declining the deployment of traditional on-premises fax solutions.

North America currently is, and will continue to be, a major revenue generating region during the next five years, with identified growth among SMEs in all industry sectors. The growth in global fax services market will also be promoted, in the next five years, through increasing migration to cloud-based and hybrid fax services in Europe.

Global Fax Services Market: Insight

According to a market research report, Fax Services Market – Global Outlook and Forecast 2017 – 2022, by Arizton Advisory & Intelligence, the global market is expected to cross $2.8 billion, growing impressively at a CAGR of more than 9% during 2016−2022.

Fax Services Market Analysis

Fax Services Market SizeIncreased awareness about operating green office environment, regulatory compliance requiring fax solutions, flexibility and scalability of online fax, and increased adoption of cloud-based communication and collaboration platforms along with migration to cloud-based faxing model, availability of hybrid fax solutions, and vendor consolidation are the major factors that will drive the growth of the global fax services market over the next five years.

The fax services market is becoming competitive due to the evolution of cloud-based faxing technology. Many vendors offering on-premises solutions that integrate office and individual fax machines are now involved in offering cloud-based faxing solutions without the need to separate fax hardware and software.

Key Vendor Analysis

The major vendors profiled in the report are:

  • Biscom
  • eFax
  • HelloFax
  • SRFax
  • Nextiva
  • Open Text
  • RingCentral
  • XMedius

The other prominent vendors include ActFax, Alhambra, Alt-N Technology, Cleo, Copia International, Concord Technologies, Crosby Fax, Data on Call, eComfax (Cloud Worldwide Services), Equisys, Esker, EtherFax, Extracomm, FaxAge, FaxCore, GFI Software, GoldFax, iFax, Imagicle, InterFAX, Joyhong Software, Kofax, Lane Telecommunication, Messagenet, MetroFax, Monfax – Bjt Partners, MyFax, Neotel (Lqiuid Telecom), OceanX Technology, Upland Software (Omtool), PamFax.

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