U.S. Virtual Visits Market - Industry Outlook & Forecast 2022-2027

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U.S. VIRTUAL VISITS MARKET WAS VALUED AT USD 5.06 BILLION IN 2021 AND IS EXPECTED TO REACH USD 22 BILLION BY 2027, GROWING AT A CAGR OF 27.74% DURING 2022-2027

U.S. Virtual Visits Market Size, Share, & Trends Analysis Report by

  • Component: Service and Hardware & Software
  • Application: General Consultation, Behavioral Health, CCM, Urgent Care, and Others
  • Patient Group: Adults and Pediatric
  • Health Plans: Commercial, Medicare, Self-Paid, and Others

Industry Analysis Report, Regional Outlook, Market Trends, Competitive Landscape, Share, Growth Potential & Forecast, 2022 – 2027

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U.S. VIRTUAL VISITS MARKET REPORT SCOPE

REPORT ATTRIBUTEDETAILS
Market Size (2027)USD 22 Billion
Market Size (2021)USD 5.06 Billion
CAGR (2022-2027)27.74%
Base Year2021
Forecast Year2022-2027
Market SegmentsComponent, Application, Patient Group, Health Plans
Geographic AnalysisThe U.S.
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MARKET OVERVIEW

The U.S. virtual visits market is valued at USD 5.06 billion in 2021 and is expected to grow at a CAGR of 27.74%. Virtual visits are helping make access to health care more convenient. A virtual visit is the use of technology that allows a patient to visit the physician or medical professional without having to come to a clinic or hospital and accounts for far less than the cost of a primary care office visit or an emergency room. With the increasing telehealth services utilization, there is also an increase in the adoption of virtual visit platforms. From 2017 to 2019, the virtual visit doubled for Health Action Council members. 

The rising occurrences of chronic conditions such as diabetes, hypertension, and much more influence market growth. Virtual visits are useful tools for continuous monitoring of chronic conditions and treatment. Virtual visit services and technologies can help address current health issues in the US and, in turn, help deliver quality and convenient patient care. The key players in the virtual visit market are AMD Global Telemedicine, American Well, and Teladoc Health. 

Read: Virtual Visits Market- Global Outlook and Forecast 2022-2027

INCREASING IMPLEMENTATION OF TELEHEALTH KIOSKS IN U.S. HOSPITALS

The U.S. is highly implementing Wi-Fi-enabled telehealth kiosks in their hospitals attributed to increasing funding for vendors offering the telehealth kiosks, which has opened prospects for growth of the virtual visits market. Telehealth kiosk is a private, standalone virtual exam room equipped with medical devices such as thermometers, pulse oximeters, blood pressure cuffs, and many more. 

VIRTUAL HOSPITALS: FUTURE OF HEALTHCARE

The virtual visit has transformed the healthcare industry by reducing hospital visits, reducing patient wait time, and decreasing the physical discomfort caused to patients. Many healthcare institutions are now adopting virtual healthcare because of its many benefits. Virtual hospitals help everyone, including patients, doctors, and hospitals. Mercy Virtual Care Center, based in the US, is the prime example of a virtual hospital, the first and only facility of its kind. Key elements of a virtual hospital solution:

  • A patient app: Schedule virtual visit appointments, message medical professionals to consult about the symptoms, track health state or symptoms and medication intake, request medication refills, view treatment plans, etc.
  • An app for care team: Provide online patient consultations and examinations, suggest treatment changes, access, and evaluate patient’s vitals, tests results, medical images, manage patients’ medication, etc.
  • A video streaming server: Real-time audiovisual communication between patients and the virtual hospital care team
  • A cloud data storage and processing module: Store consultation recordings and analysis of patient data (e.g., device-generated data, treatment plans)
  • An admin web panel: To manage user access to virtual hospital software, view the list of patients, and many more.
  • Smart medical devices for patients: To provide the virtual hospital care team real-time data on vitals, medication intake, and many more.
  • EHR/EMR: to provide immediate access to a patient’s medical history, chronic conditions, allergies, and contact information for the virtual hospital care team, etc.
  • Practice management system: To enable patients’ access to the medical specialists’ schedules, automate patient billing data entering into the system, and many more.
  • Laboratory information system and medical imaging software: To enable an instant view of a patient’s X-rays, CT scans, and many more and lab test results for the care team to make the decision on treatment adjustment, patient readmission to a hospital, etc.

VENDOR'S ACTIVITIES IN THE MARKET 

The market is highly dynamic and fragmented with key players, including AMD Global Telemedicine, American Well, and Teladoc Health. 

  • Vendors are highly engaged in expansion activities to strengthen their position in the US.
  • Forging partnerships and collaborations with well-established manufacturers cementing the footprints of the players.
  • Vendors are highly focused on inorganic growth through mergers and acquisitions.
  • A diverse range of virtual visits platforms, software, application, and other integrated devices and service support is offered.
  • The market is experiencing a surge in product launches and technological advancements.
  • Vendors are highly investing in developing integrated software & hardware or connected devices and software.
  • Key vendors operating in the market have shown the potential to provide reliable healthcare platforms to a large pool of patients at low cost or even zero cost per visit with the qualifying insurance plan in the US, depending on the type of visit.
  • Several new start-up companies are entering the market with increased funding.
  • The key players are making huge R&D investments and developing innovative products.
  • Leading companies are taking several initiatives to keep the market competitive. For example, American Well and Teladoc Health are forming business models that blend in-person and virtual, synchronous & asynchronous, human-driven, and automated into a hybrid care model.

IMPACT OF COVID-19 PANDEMIC

Throughout the COVID-19 pandemic, people have shifted to virtual visits for medical and behavioral care because of convenience, ease of schedule, and have been found safe to avoid crowded waiting rooms. Even after post-pandemic, it is expected that about 83% of patients will use virtual care.

At the start of the pandemic, the number of in-person visits fell dramatically while virtual visits increased overall, and virtual visits have seen a drastic growth. In 2020, virtual care quickly became an integral component of care delivery due to complete lockdown and the need for healthcare, mainly mental health. The sudden growth in virtual visits adoption is observed to be due to an increase in reimbursements and ease of regulations for telehealth services. Before the COVID-19 pandemic emergence, the adoption of virtual visits remained low due to a lack of reimbursement and internet connectivity. Virtual visits increased more than 200-fold from 14,000 in 2019 to 3.1 million in 2020. In 2020, with the surge in COVID-19 cases, 53% of US patients said they were more satisfied with live video than with previous in-person interactions. 

SEGMENT INSIGHTS

Component

The service segment is the fastest growing by component, with the highest revenue of USD 3.91 billion in 2021, whereas hardware and software have generated USD 1.15 billion. Several vendors offer a wide range of services in various specialties. The healthcare providers offer services giving both the options of a scheduled or on-demand visit. The services have widely been adopted in the country and are further expected to gain momentum in the US in the coming future. 

Application

General consultation is the fastest growing segment, with the revenue generated of USD 1.47 billion in 2021, and is expected to grow at a CAGR of 26.74%. During the pandemic, the US was the most hit country, and there was a complete lockdown in the US. The fear of getting COVID-19 infection within hospitals led to increased virtual visits in the US. The behavioral health segment is expected to grow at the highest pace in the forecast period, with the highest CAGR of 28.53%, which is attributed to increasing cases of mental health issues in the US because of the increasing elderly population. Also, there are increasing initiatives to support mental health virtual visit services. Hence, it is expected that it will grow at a very good pace. Sexual and reproductive health virtual visits are the least preferred service due to inadequate insurance coverage. Many platforms are not accepting Medicaid or other public insurance for this specialty.

Patient Group

Adults are the fastest growing segment because of their increasing use of virtual visits. A rising aging population and increasing chronic diseases have increased the demand for virtual visits. The use of virtual visit platform and services is very high among the adults in the US as the country has very good IT infrastructure, good internet access, awareness, and most insurance plans covers the cost of most specialty visits. Many companies, in collaboration with virtual visit providers, cover the cost of the visit of their employees. The pediatric group is likely to grow at a good pace with a CAGR of 28.62%in the forecast period.

Health Plans

The commercial or private health plan segment generated the highest revenue of USD 2.50 billion in 2021 and is expected to grow at a very good pace with a CAGR of 28.59%. Private health insurance coverage has been more prevalent than public coverage, covering about 68.0% and 34.1% of the population in 2019. Employer-based insurance has been the most common subtype. Most Medicaid programs pay the same for telehealth-delivered services as for in-person services. As compared, online and phone visits have witnessed an 8.64% increase in the reimbursement from Medicaid for online visit reimbursement from April 2020 to December 2020. The number of people without health insurance coverage increased in 19 states in the US between 2018 and 2019. All states, including the District of Columbia, have shown a lower uninsured rate in 2019 compared to 2010. In 2019, the percentage of people with employer-provided coverage was slightly higher, from 55.2% in 2018 to 55.4% in 2019. 

Frequently Asked Questions

WHAT WILL BE THE MARKET SIZE OF THE U.S. VIRTUAL VISITS MARKET?

The U.S. virtual visits market is expected to reach USD 22 billion by 2027.

WHAT IS THE GROWTH RATE IN THE U.S. VIRTUAL VISITS MARKET?

U.S. virtual visits market is expected to grow at a CAGR of 27.74% during 2022-2027.

WHO ARE THE KEY PLAYERS IN THE U.S. VIRTUAL VISITS MARKET?

AMD Global Telemedicine, American Well, Koninklijke Philips, and Teladoc Health.

WHAT ARE THE GROWTH FACTORS IN THE U.S. VIRTUAL VISITS MARKET?

Increasing funding for the virtual visits platforms, the emergence of new business models in healthcare, and rising reimbursements by insurers & governments for virtual visits are the major growth factors in the market.

WHAT ARE THE LATEST TRENDS IN THE U.S. VIRTUAL VISITS MARKET?

Increasing virtual visits in the pediatric population, the introduction of automated virtual primary care, and emerging connected/smart integrated devices

U.S. virtual visits market was valued at USD 5.06 billion in 2021 and is expected to reach USD 22 billion by 2027, growing at a CAGR of 27.74% during 2022-2027

The following factors are likely to contribute to the growth of the U.S. virtual visits market during the forecast period:

  • Increasing Funding Towards the Virtual Visits Platforms
  • The emergence of New Business Models in Healthcare
  • Rising Reimbursements by Insurers and Governments for Virtual Visits
  • Chronic Disease Management Through Virtual Visits

Base Year: 2021

Forecast Year: 2022–2027

The study considers the present scenario of the U.S. virtual visits market and its market dynamics for 2022−2027. It covers a detailed overview of several market growth enablers, restraints, and trends. The report offers both the demand and supply aspects of the market. It profiles and examines leading companies and other prominent ones operating in the market.

Key Vendors

  • AMD Global Telemedicine
    • Business Overview
    • Product Offerings
    • Key Strategies
    • Key Strengths
    • Key Opportunities
  • American Well
  • Koninklijke Philips
  • Teladoc Health.

Other Prominent Vendors

  • Baptist Health
    • Business Overview
    • Product Offerings
  • BetterHelp
  • Blue Sky Telehealth
  • CareClix
  • Cerner
  • CHI Health
  • Chiron Health
  • Cisco Systems
  • CVS Health
  • Doctor On Demand
  • Doxy.me
  • Eagle Telemedicine
  • edgeMED Healthcare
  • eVisit
  • HealthTap
  • K Health
  • Masimo
  • MDLIVE
  • NextCare
  • Nurx
  • PlushCare
  • Piedmont Healthcare
  • Recuro Health
  • RO
  • SOC Telemed
  • SteadyMD
  • Talkspace
  • Optum
  • Vidyo
  • VSee
  • Walmart Health Virtual Care
  • Zipnosis
  • 98point6

Market Segmentation by Component

  • Service
  • Hardware & Software

Market Segmentation by Application

  • General Consultation
  • Behavioral Health
  • CCM
  • Urgent Care
  • Others

Market Segmentation by Patient Group

  • Adults
  • Pediatric

Market Segmentation by Health Plans

  • Commercial
  • Medicare
  • Self-Paid
  • Others

LIST OF EXHIBITS

EXHIBIT 1 US VIRTUAL VISITS MARKET: SEGMENTATION

EXHIBIT 2 MARKET SIZE CALCULATION APPROACH 2021

EXHIBIT 3 SUMMARY OF MEDICARE VIRTUAL VISIT SERVICES

EXHIBIT 4 VIRTUAL VISITS DURING 2017-2019 IN VARIOUS SPECIALTIES

EXHIBIT 5 US ADULTS OWNING OR USING TECHNOLOGY 2018K (% SHARE)

EXHIBIT 6 RISE IN PATIENT-CARE TECHNOLOGY

EXHIBIT 7 MARKET SHARE BASED ON SEGMENTS - 2021

EXHIBIT 8 VIRTUAL VISITS IN US MARKET: SNAPSHOT

EXHIBIT 9 MAJOR FACTORS FOR DECLINING VIRTUAL VISITS SERVICES POST-PANDEMIC 2022

EXHIBIT 10 TELEHEALTH REIMBURSEMENT CLAIMS TREND BETWEEN JANUARY 2020 & JANUARY 2022

EXHIBIT 11 INCREASE IN HYBRID PREFERENCE (IN-PERSON & TELEHEALTH VISITS) 2021

EXHIBIT 12 SHARE OF OUTPATIENT VISITS BY TELEHEALTH 2019-2021

EXHIBIT 13 AGE GROUPS SHARE OF OUTPATIENT VISITS BY TELEHEALTH

EXHIBIT 14 SHARE OF OUTPATIENT VISITS BY TELEHEALTH BY AREA TYPE

EXHIBIT 15 SHARE OF OUTPATIENT VISITS BY TELEHEALTH BY GENDER TYPE

EXHIBIT 16 SHARE OF OUTPATIENT VISITS BY TELEHEALTH FOR SELECTED CHRONIC CONDITIONS 2020-2021

EXHIBIT 17 IMPACT OF USE OF VIRTUAL VISIT CONSULTATIONS IN PEDIATRIC TREATMENT

EXHIBIT 18 PARENTS INDICATING PREFERENCE FOR TYPE OF VISIT FOR THEIR CHILDREN 2021

EXHIBIT 19 PEDIATRIC VIRTUAL VISITS BY SPECIALTY IN NORTH AMERICA

EXHIBIT 20 AMBULATORY VIRTUAL VISITS AMONG PEDIATRIC POPULATION BEFORE COVID-19 & DURING COVID-19 IN US

EXHIBIT 21 IMPACT OF INTRODUCTION OF AUTOMATED VIRTUAL PRIMARY CARE

EXHIBIT 22 AUTOMATED VIRTUAL CARE

EXHIBIT 23 IMPACT OF INCREASING USE OF TELEHEALTH KIOSKS

EXHIBIT 24 IMPACT OF EMERGING CONNECTED/SMART INTEGRATED DEVICES

EXHIBIT 25 IMPACT OF INCREASING STRATEGIC PARTNERSHIPS & MERGERS/ACQUISITIONS

EXHIBIT 26 IMPACT OF INCREASING FUNDING TOWARD VIRTUAL VISITS PLATFORMS

EXHIBIT 27 TOTAL VENTURE FUNDING FOR DIGITAL HEALTH COMPANIES 2017-2020 ($ BILLION)

EXHIBIT 28 TOP INITIATIVES TO OPTIMIZE ADOPTION OF VIRTUAL HEALTH

EXHIBIT 29 IMPACT OF EMERGENCE OF NEW BUSINESS MODELS IN HEALTHCARE

EXHIBIT 30 PERCENTAGE SHIFT OF SERVICES TO VIRTUAL VISITS BY 2040

EXHIBIT 31 IMPACT OF INCREASING REIMBURSEMENTS BY INSURERS AND GOVERNMENTS FOR VIRTUAL VISITS

EXHIBIT 32 IMPACT OF CHRONIC DISEASE MANAGEMENT THROUGH VIRTUAL VISITS

EXHIBIT 33 BENEFITS OF VIRTUAL VISITS FOR BETTER CHRONIC DISEASE MANAGEMENT

EXHIBIT 34 IMPACT OF LACK OF ACCESS TO FIXED INTERNET SERVICE

EXHIBIT 35 IMPACT OF DATA SECURITY AND PRIVACY RISKS

EXHIBIT 36 PERCENTAGE OF E US PEOPLE WHO FEEL CONTROL OVER WHO CAN ACCESS THE FOLLOWING TYPES OF THEIR INFORMATION (2019)

EXHIBIT 37 IMPACT OF LEGAL BARRIERS & LACK OF STANDARD REGULATIONS

EXHIBIT 38 ADVANTAGES OF PRACTICING MEDICINE VIRTUALLY

EXHIBIT 39 RESPONDENTS WHO AGREE WITH THE FOLLOWING SERVICES TO CONTINUE ONCE COVID-19 CRISIS ABATES

EXHIBIT 40 TELEHEALTH AMBULATORY CONTACT TYPES FOR CONTINUOUSLY ENROLLED INSURED STUDY COHORT FROM MARCH TO JUNE 2020

EXHIBIT 41 NUMBER OF VIRTUAL VISITS 2019-2020

EXHIBIT 42 NUMBER OF HEATH CENTERS OFFERING VIRTUAL VISITS (2019 AND 2022)

EXHIBIT 43 NARROWING OF INTERNET GAP IN US

EXHIBIT 44 LAPSED USERS OF TELEHEALTH SERVICES FOR GIVEN REASONS IN US, 2020 (% SHARE)

EXHIBIT 45 US VIRTUAL VISITS MARKET 2021–2027 ($ BILLION)

EXHIBIT 46 US VIRTUAL VISITS MARKET BY COMPONENT 2021 & 2027 (%)

EXHIBIT 47 US VIRTUAL VISITS MARKET BY APPLICATION 2021 & 2027 (%)

EXHIBIT 48 US VIRTUAL VISITS MARKET BY PATIENT GROUP 2021 & 2027 (%)

EXHIBIT 49 US VIRTUAL VISITS MARKET BY HEALTH PLANS 2021 & 2027 (%)

EXHIBIT 50 FIVE FORCES ANALYSIS 2021

EXHIBIT 51 INCREMENTAL GROWTH BY COMPONENT 2021 & 2027

EXHIBIT 52 US VIRTUAL VISITS MARKET BY COMPONENT

EXHIBIT 53 US VIRTUAL VISITS MARKET BY COMPONENT – MARKET OVERVIEW

EXHIBIT 54 US VIRTUAL VISITS MARKET BY SERVICE – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 55 US VIRTUAL VISITS MARKET BY SERVICE 2021–2027 ($ BILLION)

EXHIBIT 56 US VIRTUAL VISITS MARKET BY HARDWARE & SOFTWARE – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 57 US VIRTUAL VISITS MARKET BY HARDWARE & SOFTWARE 2021–2027 ($ BILLION)

EXHIBIT 58 INCREMENTAL GROWTH BY APPLICATION 2021 & 2027

EXHIBIT 59 US VIRTUAL VISITS MARKET BY APPLICATION

EXHIBIT 60 US VIRTUAL VISITS MARKET BY APPLICATION – MARKET OVERVIEW

EXHIBIT 61 TELEMEDICINE VISITS ACROSS SPECIALTIES FROM 2018-2020 IN US

EXHIBIT 62 TELEHEALTH CLAIMS IN US SEPTEMBER 2019 (% SHARE)

EXHIBIT 63 TELEHEALTH CLAIMS IN US SEPTEMBER 2020 (% SHARE)

EXHIBIT 64 SHORT-TERM, LONG-TERM, AND PREVENTIVE CARE VIRTUAL VISITS ACROSS SPECIALTIES IN US FROM 2018-2020 (%)

EXHIBIT 65 US VIRTUAL VISITS MARKET BY GENERAL CONSULTATION – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 66 US VIRTUAL VISITS MARKET BY GENERAL CONSULTATION 2021–2027 ($ BILLION)

EXHIBIT 67 US VIRTUAL VISITS MARKET BY BEHAVIORAL HEALTH 2021–2027 ($ BILLION)

EXHIBIT 68 US VIRTUAL VISITS MARKET BY BEHAVIORAL HEALTH – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 69 RISK FACTORS FOR CHRONIC DISEASES

EXHIBIT 70 US VIRTUAL VISITS MARKET BY CHRONIC CARE MANAGEMENT – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 71 US VIRTUAL VISITS MARKET BY CHRONIC CARE MANAGEMENT 2021–2027 ($ BILLION)

EXHIBIT 72 US VIRTUAL VISITS MARKET BY URGENT CARE – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 73 US VIRTUAL VISITS MARKET BY URGENT CARE 2021–2027 ($ BILLION)

EXHIBIT 74 MOST COMMON SKIN DISEASES FOUND IN A STUDY OF 2,701 INDIVIDUALS IN 2019 (%)

EXHIBIT 75 US VIRTUAL VISITS MARKET BY OTHERS 2021–2027 ($ BILLION)

EXHIBIT 76 US VIRTUAL VISITS MARKET BY OTHERS – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 77 INCREMENTAL GROWTH BY PATIENT GROUP 2021 & 2027

EXHIBIT 78 US VIRTUAL VISITS MARKET BY PATIENT GROUP

EXHIBIT 79 US VIRTUAL VISITS MARKET BY PATIENT GROUP – MARKET OVERVIEW

EXHIBIT 80 TELEHEALTH VISITS BY AGE-GROUP DECEMBER 2020 (% SHARE)

EXHIBIT 81 US VIRTUAL VISITS MARKET BY ADULTS– INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 82 PERCENTAGE OF ADULTS (50-80 YEARS) VISITED VIRTUAL VISITS BY SERVICE 2020

EXHIBIT 83 US VIRTUAL VISITS MARKET 2021–2027 BY ADULTS ($ BILLION)

EXHIBIT 84 US VIRTUAL VISITS MARKET BY PEDIATRIC– INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 85 PEDIATRIC PATIENTS SEEN BY VIDEO VISIT IN 2020

EXHIBIT 86 US VIRTUAL VISIT MARKET BY PEDIATRICS 2021–2027 ($ BILLION)

EXHIBIT 87 INCREMENTAL GROWTH BY HEALTH PLANS 2021 & 2027

EXHIBIT 88 US VIRTUAL VISITS MARKET BY HEALTH PLANS

EXHIBIT 89 US VIRTUAL VISITS MARKET BY HEALTH PLANS– MARKET OVERVIEW

EXHIBIT 90 AMBULATORY VISITS BY PAYER TYPE

EXHIBIT 91 VIRTUAL VISIT DELIVERY BY PAYER

EXHIBIT 92 TOP COMMERCIAL TELEHEALTH INSURANCE COMPANIES WITH HIGHEST NUMBER OF MEMBERS (2019)

EXHIBIT 93 US VIRTUAL VISITS MARKET BY COMMERCIAL 2021–2027 ($ BILLION)

EXHIBIT 94 US VIRTUAL VISITS MARKET BY COMMERCIAL – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 95 ROADMAP TO PARTS OF MEDICARE

EXHIBIT 96 US VIRTUAL VISIT MARKET BY MEDICARE 2021–2027 ($ BILLION)

EXHIBIT 97 US VIRTUAL VISITS MARKET BY MEDICARE – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 98 OUT-OF-POCKET COSTS FROM PROVIDERS

EXHIBIT 99 COSTS OF VISITS WITH INSURANCE

EXHIBIT 100 US VIRTUAL VISIT MARKET BY SELF-PAY 2021–2027 ($ BILLION)

EXHIBIT 101 US VIRTUAL VISITS MARKET BY SELF-PAY – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 102 FIRMS WITH PLANS OF HIGH TELEMEDICINE ENROLLMENT COVERS BY FIRM SIZE 2015-2021

EXHIBIT 103 US VIRTUAL VISIT MARKET BY OTHERS 2021–2027 ($ BILLION)

EXHIBIT 104 US VIRTUAL VISITS MARKET BY OTHERS – INCREMENTAL & ABSOLUTE GROWTH

EXHIBIT 105 PURE &DIVERSIFIED VENDORS OFFERING VIRTUAL VISITS IN THE US

EXHIBIT 106 VENDORS OFFERING VIRTUAL VISITS: MARKET DOMINANCE ANALYSIS

EXHIBIT 107 VENDORS OFFERING VIRTUAL CARE VISITS: CAPABILITIES & EXPERTISE ASSESSMENT

EXHIBIT 108 AMERICAN WELL: TOTAL REVENUE 2019-2021 ($ MILLION)

EXHIBIT 109 AMERICAN WELL: TOTAL RESEARCH AND DEVELOPMENT EXPENDITURE 2029-2021 ($ MILLION)

EXHIBIT 110 AMERICAN WELL: TOTAL PLATFORM SUBSCRIPTION REVENUE 2029-2021 ($ MILLION)

EXHIBIT 111 AMERICAN WELL: TOTAL VISITS REVENUE 2029-2021 ($ MILLION)

EXHIBIT 112 KONINKLIJKE PHILIPS: TOTAL REVENUE 2029-2021 ($ MILLION)

EXHIBIT 113 KONINKLIJKE PHILIPS: MARKET SHARE BY REPORTABLE SEGMENTS- 2021 (%)

EXHIBIT 114 TELADOC HEALTH: TOTAL REVENUE 2019-2021 ($ MILLION)

EXHIBIT 115 TELADOC HEALTH: US TOTAL REVENUE 2019-2021 ($ MILLION)

 

LIST OF TABLES

TABLE 1 KEY CAVEATS

TABLE 2 CURRENCY CONVERSION 2015−2021

TABLE 3 HEALTH INSURANCE PROVIDERS RESPONSE TO COVID-19

TABLE 4 NUMBER OF CONNECTIVE SMART DEVICES OFFERED BY AMERICAN WELL

TABLE 5 NUMBER OF INTEGRATED SMART DEVICES OFFERED BY AMERICAN WELL

TABLE 6 RECENT MERGERS/ACQUISITIONS IN VIRTUAL VISITS -US

TABLE 7 CAPITAL RAISE BY T US COMPANIES VIRTUAL VISITS IN 2021

TABLE 8 HOME INTERNET CONNECTION TYPES IN US

TABLE 9 AMD GLOBAL TELEMEDICINE: MAJOR PRODUCT OFFERINGS

TABLE 10 AMERICAN WELL: MAJOR SERVICE/PRODUCT OFFERINGS

TABLE 11 KONINKLIJKE PHILIPS: MAJOR PRODUCT OFFERINGS

TABLE 12 TELADOC HEALTH: MAJOR PRODUCT OFFERINGS

TABLE 13 BANNER HEALTH: MAJOR PRODUCT OFFERINGS

TABLE 14 BETTERHELP: PRODUCT OFFERINGS

TABLE 15 BLUE SKY TELEHEALTH: MAJOR SERVICE OFFERINGS

TABLE 16 CARECLIX: MAJOR PRODUCT OFFERINGS

TABLE 17 CERNER: MAJOR PRODUCT OFFERINGS

TABLE 18 CHI HEALTH: MAJOR PRODUCT OFFERINGS

TABLE 19 CHIRON HEALTH: PRODUCT OFFERINGS

TABLE 20 CISCO SYSTEMS: MAJOR PRODUCT OFFERINGS

TABLE 21 CVS HEALTH: MAJOR PRODUCT OFFERINGS

TABLE 22 DOCTOR ON DEMAND: MAJOR PRODUCT OFFERINGS

TABLE 23 DOXY.ME: PRODUCT OFFERINGS

TABLE 24 EAGLE TELEMEDICINE: MAJOR PRODUCT OFFERINGS

TABLE 25 EDGEMED HEALTHCARE: PRODUCT OFFERINGS

TABLE 26 EVISIT: MAJOR PRODUCT OFFERINGS

TABLE 27 HEALTHTAP: MAJOR PRODUCT OFFERINGS

TABLE 28 K HEALTH: PRODUCT OFFERINGS

TABLE 29 MASIMO: PRODUCT OFFERINGS

TABLE 30 MDLIVE: MAJOR PRODUCT OFFERINGS

TABLE 31 NEXTCARE: PRODUCT OFFERINGS

TABLE 32 NURX: PRODUCT OFFERINGS

TABLE 33 PLUSHCARE: PRODUCT OFFERINGS

TABLE 34 PIEDMONT HEALTHCARE: PRODUCT OFFERINGS

TABLE 35 RECURO HEALTH: PRODUCT OFFERINGS

TABLE 36 RO: PRODUCT OFFERINGS

TABLE 37 SOC TELEMED: MAJOR PRODUCT OFFERINGS

TABLE 38 STEADYMD: MAJOR PRODUCT OFFERINGS

TABLE 39 TALKSPACE: PRODUCT OFFERINGS

TABLE 40 OPTUM: MAJOR PRODUCT OFFERINGS

TABLE 41 VIDYO: MAJOR PRODUCT OFFERINGS

TABLE 42 VSEE: PRODUCT OFFERINGS

TABLE 43 WALMART HEALTH VIRTUAL CARE: MAJOR PRODUCT OFFERINGS

TABLE 44 ZIPNOSIS: PRODUCT OFFERINGS

TABLE 45 98POINT6: PRODUCT OFFERINGS

TABLE 46 US VIRTUAL VISITS MARKET BY COMPONENT 2021−2027 ($ BILLION)

TABLE 47 US VIRTUAL VISITS MARKET BY COMPONENT 2021−2027 (%)

TABLE 48 US VIRTUAL VISITS MARKET BY APPLICATION 2021−2027 ($ BILLION)

TABLE 49 US VIRTUAL VISITS MARKET BY APPLICATION 2021−2027 (%)

TABLE 50 US VIRTUAL VISITS MARKET BY PATIENT GROUP 2021−2027 ($ BILLION)

TABLE 51 US VIRTUAL VISITS MARKET BY PATIENT GROUP 2021−2027 (%)

TABLE 52 US VIRTUAL VISITS MARKET BY HEALTH PLANS 2021−2027 ($ BILLION)

TABLE 53 US VIRTUAL VISITS MARKET BY HEALTH PLANS 2021−2027 (%)

1 RESEARCH METHODOLOGY

2 RESEARCH OBJECTIVES

3 RESEARCH PROCESS

 

4 SCOPE & COVERAGE

4.1 MARKET DEFINITION

4.1.1 INCLUSIONS

4.1.2 EXCLUSIONS

4.1.3 MARKET ESTIMATION CAVEATS

4.2 BASE YEAR

4.3 SCOPE OF THE STUDY

4.3.1 MARKET SEGMENTATION BY COMPONENT

4.3.2 MARKET SEGMENTATION BY APPLICATION

4.3.3 MARKET SEGMENTATION BY PATIENT GROUP

4.3.4 MARKET SEGMENTATION BY HEALTH PLANS

 

5 REPORT ASSUMPTIONS & CAVEATS

5.1 KEY CAVEATS

5.2 CURRENCY CONVERSION

5.3 MARKET DERIVATION

 

6 MARKET AT A GLANCE

7 INTRODUCTION

7.1 OVERVIEW

7.1.1 RISE IN ADOPTION OF ADVANCED PATIENT CARE PLATFORMS

 

8 PREMIUM INSIGHTS

8.1 OVERVIEW

8.1.1 VIRTUAL HOSPITALS: FUTURE OF HEALTHCARE

8.1.2 VENDOR ACTIVITIES IN THE MARKET

8.1.3 IMPACT OF COVID-19 PANDEMIC

8.1.4 SEGMENTATION INSIGHTS

8.2 VIRTUAL VISITS STATUS IN US BETWEEN 2019 AND 2021 & BEYOND

8.2.1 FUTURE IN VIRTUAL VISITS SERVICES

8.3 DECLINING TELEHEALTH ADOPTION RATE OF LATE COVID-19 PANDEMIC VISITS

8.4 SNAPSHOT OF TELEHEALTH IN US

8.4.1 AGE GROUPS: SHARE OF OUTPATIENTS BY TELEHEALTH

8.5 REIMBURSEMENTS FOR VIRTUAL VISITS/CARE IN RESPONSE TO COVID-19 PANDEMIC

 

9 MARKET OPPORTUNITIES & TRENDS

9.1 USE OF VIRTUAL VISIT CONSULTATIONS IN PEDIATRIC TREATMENT

9.2 INTRODUCTION OF AUTOMATED VIRTUAL PRIMARY CARE

9.3 INCREASING USE OF TELEHEALTH KIOSKS

9.4 EMERGING CONNECTED/SMART INTEGRATED DEVICES

9.5 INCREASING STRATEGIC PARTNERSHIPS AND MERGERS/ACQUISITIONS

 

10 MARKET GROWTH ENABLERS

10.1 INCREASING FUNDING TOWARD VIRTUAL VISITS PLATFORMS

10.2 EMERGENCE OF NEW BUSINESS MODELS IN HEALTHCARE

10.3 INCREASING REIMBURSEMENTS BY INSURERS AND GOVERNMENTS FOR VIRTUAL VISITS

10.4 CHRONIC DISEASE MANAGEMENT THROUGH VIRTUAL VISITS

 

11 MARKET RESTRAINTS

11.1 LACK OF ACCESS TO FIXED INTERNET SERVICE

11.2 DATA SECURITY AND PRIVACY RISKS

11.3 LEGAL BARRIERS & LACK OF STANDARD REGULATIONS

 

12 MARKET LANDSCAPE

12.1 MARKET OVERVIEW

12.1.1 US MARKET SNAPSHOT

12.2 MARKET SIZE & FORECAST

12.2.1 COMPONENT

12.2.2 APPLICATION

12.2.3 PATIENT GROUP

12.2.4 HEALTH PLANS

12.3 FIVE FORCES ANALYSIS

12.3.1 THREAT OF NEW ENTRANTS

12.3.2 BARGAINING POWER OF SUPPLIERS

12.3.3 BARGAINING POWER OF BUYERS

12.3.4 THREAT OF SUBSTITUTES

12.3.5 COMPETITIVE RIVALRY

 

13 COMPONENT

13.1 MARKET SNAPSHOT & GROWTH ENGINE

13.2 MARKET OVERVIEW

13.3 SERVICE

13.3.1 MARKET OVERVIEW

13.3.2 MARKET SIZE & FORECAST

13.4 HARDWARE & SOFTWARE

13.4.1 MARKET OVERVIEW

13.4.2 MARKET SIZE & FORECAST

 

14 APPLICATION

14.1 MARKET SNAPSHOT & GROWTH ENGINE

14.2 MARKET OVERVIEW

14.3 GENERAL CONSULTATION

14.3.1 MARKET OVERVIEW

14.3.2 MARKET SIZE & FORECAST

14.4 BEHAVIORAL HEALTH

14.4.1 MARKET OVERVIEW

14.4.2 MARKET SIZE & FORECAST

14.5 CHRONIC CARE MANAGEMENT

14.5.1 MARKET OVERVIEW

14.5.2 MARKET SIZE & FORECAST

14.6 URGENT CARE

14.6.1 MARKET OVERVIEW

14.6.2 MARKET SIZE & FORECAST

14.7 OTHERS

14.7.1 MARKET OVERVIEW

14.7.2 MARKET SIZE & FORECAST

 

15 PATIENT GROUP

15.1 MARKET SNAPSHOT & GROWTH ENGINE

15.2 MARKET OVERVIEW

15.3 ADULTS

15.3.1 MARKET OVERVIEW

15.3.2 MARKET SIZE & FORECAST

15.4 PEDIATRIC

15.4.1 MARKET OVERVIEW

15.4.2 MARKET SIZE & FORECAST

 

16 HEALTH PLANS

16.1 MARKET SNAPSHOT & GROWTH ENGINE

16.2 MARKET OVERVIEW

16.3 COMMERCIAL

16.3.1 MARKET OVERVIEW

16.3.2 MARKET SIZE & FORECAST

16.4 MEDICARE

16.4.1 MARKET OVERVIEW

16.4.2 MARKET SIZE & FORECAST

16.5 SELF-PAY

16.5.1 MARKET OVERVIEW

16.5.2 MARKET SIZE & FORECAST

16.6 OTHERS

16.6.1 MARKET OVERVIEW

16.6.2 MARKET SIZE & FORECAST

 

17 COMPETITIVE LANDSCAPE

17.1 COMPETITION OVERVIEW

17.2 MARKET SHARE ANALYSIS

17.2.1 AMD GLOBAL TELEMEDICINE

17.2.2 AMERICAN WELL

17.2.3 KONINKLIJKE PHILIPS

17.2.4 TELADOC HEALTH

 

18 KEY COMPANY PROFILES

18.1 AMD GLOBAL TELEMEDICINE

18.1.1 BUSINESS OVERVIEW

18.1.2 PRODUCT OFFERINGS

18.1.3 KEY STRATEGIES

18.1.4 KEY STRENGTHS

18.1.5 KEY OPPORTUNITIES

18.2 AMERICAN WELL

18.2.1 BUSINESS OVERVIEW

18.2.2 PRODUCT OFFERINGS

18.2.3 KEY STRATEGIES

18.2.4 KEY STRENGTHS

18.2.5 KEY OPPORTUNITIES

18.3 KONINKLIJKE PHILIPS

18.3.1 BUSINESS OVERVIEW

18.3.2 PRODUCT OFFERINGS

18.3.3 KEY STRATEGIES

18.3.4 KEY STRENGTHS

18.3.5 KEY OPPORTUNITIES

18.4 TELADOC HEALTH

18.4.1 BUSINESS OVERVIEW

18.4.2 PRODUCT OFFERINGS

18.4.3 KEY STRATEGIES

18.4.4 KEY STRENGTHS

18.4.5 KEY OPPORTUNITIES

 

19 OTHER PROMINENT VENDORS

19.1 BANNER HEALTH

19.1.1 BUSINESS OVERVIEW

19.1.2 PRODUCT OFFERINGS

19.2 BETTERHELP

19.2.1 BUSINESS OVERVIEW

19.2.2 PRODUCT OFFERINGS

19.3 BLUE SKY TELEHEALTH

19.3.1 BUSINESS OVERVIEW

19.3.2 PRODUCT OFFERINGS

19.4 CARECLIX

19.4.1 BUSINESS OVERVIEW

19.4.2 PRODUCT OFFERINGS

19.5 CERNER

19.5.1 BUSINESS OVERVIEW

19.5.2 PRODUCT OFFERINGS

19.6 CHI HEALTH

19.6.1 BUSINESS OVERVIEW

19.6.2 PRODUCT OFFERINGS

19.7 CHIRON HEALTH

19.7.1 BUSINESS OVERVIEW

19.7.2 PRODUCT OFFERINGS

19.8 CISCO SYSTEMS

19.8.1 BUSINESS OVERVIEW

19.8.2 PRODUCT OFFERINGS

19.9 CVS HEALTH

19.9.1 BUSINESS OVERVIEW

19.9.2 PRODUCT OFFERINGS

19.10 DOCTOR ON DEMAND

19.10.1 BUSINESS OVERVIEW

19.10.2 PRODUCT OFFERINGS

19.11 DOXY.ME

19.11.1 BUSINESS OVERVIEW

19.11.2 PRODUCT OFFERINGS

19.12 EAGLE TELEMEDICINE

19.12.1 BUSINESS OVERVIEW

19.12.2 PRODUCT OFFERINGS

19.13 EDGEMED HEALTHCARE

19.13.1 BUSINESS OVERVIEW

19.13.2 PRODUCT OFFERINGS

19.14 EVISIT

19.14.1 BUSINESS OVERVIEW

19.14.2 PRODUCT OFFERINGS

19.15 HEALTHTAP

19.15.1 BUSINESS OVERVIEW

19.15.2 PRODUCT OFFERINGS

19.16 K HEALTH

19.16.1 BUSINESS OVERVIEW

19.16.2 PRODUCT OFFERINGS

19.17 MASIMO

19.17.1 BUSINESS OVERVIEW

19.17.2 PRODUCT OFFERINGS

19.18 MDLIVE

19.18.1 BUSINESS OVERVIEW

19.18.2 PRODUCT OFFERINGS

19.19 NEXTCARE

19.19.1 BUSINESS OVERVIEW

19.19.2 PRODUCT OFFERINGS

19.20 NURX

19.20.1 BUSINESS OVERVIEW

19.20.2 PRODUCT OFFERINGS

19.21 PLUSHCARE

19.21.1 BUSINESS OVERVIEW

19.21.2 PRODUCT OFFERINGS

19.22 PIEDMONT HEALTHCARE

19.22.1 BUSINESS OVERVIEW

19.22.2 PRODUCT OFFERINGS

19.23 RECURO HEALTH

19.23.1 BUSINESS OVERVIEW

19.23.2 PRODUCT OFFERINGS

19.24 RO

19.24.1 BUSINESS OVERVIEW

19.24.2 PRODUCT OFFERINGS

19.25 SOC TELEMED

19.25.1 BUSINESS OVERVIEW

19.25.2 PRODUCT OFFERINGS

19.26 STEADYMD

19.26.1 BUSINESS OVERVIEW

19.26.2 PRODUCT OFFERINGS

19.27 TALKSPACE

19.27.1 BUSINESS OVERVIEW

19.27.2 PRODUCT OFFERINGS

19.28 OPTUM

19.28.1 BUSINESS OVERVIEW

19.28.2 PRODUCT OFFERINGS

19.29 VIDYO

19.29.1 BUSINESS OVERVIEW

19.29.2 PRODUCT OFFERINGS

19.30 VSEE

19.30.1 BUSINESS OVERVIEW

19.30.2 PRODUCT OFFERINGS

19.31 WALMART HEALTH VIRTUAL CARE

19.31.1 BUSINESS OVERVIEW

19.31.2 PRODUCT OFFERINGS

19.32 ZIPNOSIS

19.32.1 BUSINESS OVERVIEW

19.32.2 PRODUCT OFFERINGS

19.33 98POINT6

19.33.1 BUSINESS OVERVIEW

19.33.2 PRODUCT OFFERINGS

 

20 REPORT SUMMARY

20.1 KEY TAKEAWAYS

20.2 STRATEGIC RECOMMENDATIONS

21 QUANTITATIVE SUMMARY

21.1 COMPONENT

21.2 APPLICATION

21.3 PATIENT GROUP

21.4 HEALTH PLANS

 

22 APPENDIX

22.1 ABBREVIATIONS

Select a license type that suits your business needs

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  • Free 15% or 32 hours of customization
  • Free post-sale service assistance
  • Direct access to lead analysts

Frequently Asked Questions

WHAT WILL BE THE MARKET SIZE OF THE U.S. VIRTUAL VISITS MARKET?

The U.S. virtual visits market is expected to reach USD 22 billion by 2027.

WHAT IS THE GROWTH RATE IN THE U.S. VIRTUAL VISITS MARKET?

U.S. virtual visits market is expected to grow at a CAGR of 27.74% during 2022-2027.

WHO ARE THE KEY PLAYERS IN THE U.S. VIRTUAL VISITS MARKET?

AMD Global Telemedicine, American Well, Koninklijke Philips, and Teladoc Health.

WHAT ARE THE GROWTH FACTORS IN THE U.S. VIRTUAL VISITS MARKET?

Increasing funding for the virtual visits platforms, the emergence of new business models in healthcare, and rising reimbursements by insurers & governments for virtual visits are the major growth factors in the market.

WHAT ARE THE LATEST TRENDS IN THE U.S. VIRTUAL VISITS MARKET?

Increasing virtual visits in the pediatric population, the introduction of automated virtual primary care, and emerging connected/smart integrated devices