LIST OF EXHIBITS
EXHIBIT 1 US VIRTUAL VISITS MARKET: SEGMENTATION
EXHIBIT 2 MARKET SIZE CALCULATION APPROACH 2021
EXHIBIT 3 SUMMARY OF MEDICARE VIRTUAL VISIT SERVICES
EXHIBIT 4 VIRTUAL VISITS DURING 2017-2019 IN VARIOUS SPECIALTIES
EXHIBIT 5 US ADULTS OWNING OR USING TECHNOLOGY 2018K (% SHARE)
EXHIBIT 6 RISE IN PATIENT-CARE TECHNOLOGY
EXHIBIT 7 MARKET SHARE BASED ON SEGMENTS - 2021
EXHIBIT 8 VIRTUAL VISITS IN US MARKET: SNAPSHOT
EXHIBIT 9 MAJOR FACTORS FOR DECLINING VIRTUAL VISITS SERVICES POST-PANDEMIC 2022
EXHIBIT 10 TELEHEALTH REIMBURSEMENT CLAIMS TREND BETWEEN JANUARY 2020 & JANUARY 2022
EXHIBIT 11 INCREASE IN HYBRID PREFERENCE (IN-PERSON & TELEHEALTH VISITS) 2021
EXHIBIT 12 SHARE OF OUTPATIENT VISITS BY TELEHEALTH 2019-2021
EXHIBIT 13 AGE GROUPS SHARE OF OUTPATIENT VISITS BY TELEHEALTH
EXHIBIT 14 SHARE OF OUTPATIENT VISITS BY TELEHEALTH BY AREA TYPE
EXHIBIT 15 SHARE OF OUTPATIENT VISITS BY TELEHEALTH BY GENDER TYPE
EXHIBIT 16 SHARE OF OUTPATIENT VISITS BY TELEHEALTH FOR SELECTED CHRONIC CONDITIONS 2020-2021
EXHIBIT 17 IMPACT OF USE OF VIRTUAL VISIT CONSULTATIONS IN PEDIATRIC TREATMENT
EXHIBIT 18 PARENTS INDICATING PREFERENCE FOR TYPE OF VISIT FOR THEIR CHILDREN 2021
EXHIBIT 19 PEDIATRIC VIRTUAL VISITS BY SPECIALTY IN NORTH AMERICA
EXHIBIT 20 AMBULATORY VIRTUAL VISITS AMONG PEDIATRIC POPULATION BEFORE COVID-19 & DURING COVID-19 IN US
EXHIBIT 21 IMPACT OF INTRODUCTION OF AUTOMATED VIRTUAL PRIMARY CARE
EXHIBIT 22 AUTOMATED VIRTUAL CARE
EXHIBIT 23 IMPACT OF INCREASING USE OF TELEHEALTH KIOSKS
EXHIBIT 24 IMPACT OF EMERGING CONNECTED/SMART INTEGRATED DEVICES
EXHIBIT 25 IMPACT OF INCREASING STRATEGIC PARTNERSHIPS & MERGERS/ACQUISITIONS
EXHIBIT 26 IMPACT OF INCREASING FUNDING TOWARD VIRTUAL VISITS PLATFORMS
EXHIBIT 27 TOTAL VENTURE FUNDING FOR DIGITAL HEALTH COMPANIES 2017-2020 ($ BILLION)
EXHIBIT 28 TOP INITIATIVES TO OPTIMIZE ADOPTION OF VIRTUAL HEALTH
EXHIBIT 29 IMPACT OF EMERGENCE OF NEW BUSINESS MODELS IN HEALTHCARE
EXHIBIT 30 PERCENTAGE SHIFT OF SERVICES TO VIRTUAL VISITS BY 2040
EXHIBIT 31 IMPACT OF INCREASING REIMBURSEMENTS BY INSURERS AND GOVERNMENTS FOR VIRTUAL VISITS
EXHIBIT 32 IMPACT OF CHRONIC DISEASE MANAGEMENT THROUGH VIRTUAL VISITS
EXHIBIT 33 BENEFITS OF VIRTUAL VISITS FOR BETTER CHRONIC DISEASE MANAGEMENT
EXHIBIT 34 IMPACT OF LACK OF ACCESS TO FIXED INTERNET SERVICE
EXHIBIT 35 IMPACT OF DATA SECURITY AND PRIVACY RISKS
EXHIBIT 36 PERCENTAGE OF E US PEOPLE WHO FEEL CONTROL OVER WHO CAN ACCESS THE FOLLOWING TYPES OF THEIR INFORMATION (2019)
EXHIBIT 37 IMPACT OF LEGAL BARRIERS & LACK OF STANDARD REGULATIONS
EXHIBIT 38 ADVANTAGES OF PRACTICING MEDICINE VIRTUALLY
EXHIBIT 39 RESPONDENTS WHO AGREE WITH THE FOLLOWING SERVICES TO CONTINUE ONCE COVID-19 CRISIS ABATES
EXHIBIT 40 TELEHEALTH AMBULATORY CONTACT TYPES FOR CONTINUOUSLY ENROLLED INSURED STUDY COHORT FROM MARCH TO JUNE 2020
EXHIBIT 41 NUMBER OF VIRTUAL VISITS 2019-2020
EXHIBIT 42 NUMBER OF HEATH CENTERS OFFERING VIRTUAL VISITS (2019 AND 2022)
EXHIBIT 43 NARROWING OF INTERNET GAP IN US
EXHIBIT 44 LAPSED USERS OF TELEHEALTH SERVICES FOR GIVEN REASONS IN US, 2020 (% SHARE)
EXHIBIT 45 US VIRTUAL VISITS MARKET 2021–2027 ($ BILLION)
EXHIBIT 46 US VIRTUAL VISITS MARKET BY COMPONENT 2021 & 2027 (%)
EXHIBIT 47 US VIRTUAL VISITS MARKET BY APPLICATION 2021 & 2027 (%)
EXHIBIT 48 US VIRTUAL VISITS MARKET BY PATIENT GROUP 2021 & 2027 (%)
EXHIBIT 49 US VIRTUAL VISITS MARKET BY HEALTH PLANS 2021 & 2027 (%)
EXHIBIT 50 FIVE FORCES ANALYSIS 2021
EXHIBIT 51 INCREMENTAL GROWTH BY COMPONENT 2021 & 2027
EXHIBIT 52 US VIRTUAL VISITS MARKET BY COMPONENT
EXHIBIT 53 US VIRTUAL VISITS MARKET BY COMPONENT – MARKET OVERVIEW
EXHIBIT 54 US VIRTUAL VISITS MARKET BY SERVICE – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 55 US VIRTUAL VISITS MARKET BY SERVICE 2021–2027 ($ BILLION)
EXHIBIT 56 US VIRTUAL VISITS MARKET BY HARDWARE & SOFTWARE – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 57 US VIRTUAL VISITS MARKET BY HARDWARE & SOFTWARE 2021–2027 ($ BILLION)
EXHIBIT 58 INCREMENTAL GROWTH BY APPLICATION 2021 & 2027
EXHIBIT 59 US VIRTUAL VISITS MARKET BY APPLICATION
EXHIBIT 60 US VIRTUAL VISITS MARKET BY APPLICATION – MARKET OVERVIEW
EXHIBIT 61 TELEMEDICINE VISITS ACROSS SPECIALTIES FROM 2018-2020 IN US
EXHIBIT 62 TELEHEALTH CLAIMS IN US SEPTEMBER 2019 (% SHARE)
EXHIBIT 63 TELEHEALTH CLAIMS IN US SEPTEMBER 2020 (% SHARE)
EXHIBIT 64 SHORT-TERM, LONG-TERM, AND PREVENTIVE CARE VIRTUAL VISITS ACROSS SPECIALTIES IN US FROM 2018-2020 (%)
EXHIBIT 65 US VIRTUAL VISITS MARKET BY GENERAL CONSULTATION – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 66 US VIRTUAL VISITS MARKET BY GENERAL CONSULTATION 2021–2027 ($ BILLION)
EXHIBIT 67 US VIRTUAL VISITS MARKET BY BEHAVIORAL HEALTH 2021–2027 ($ BILLION)
EXHIBIT 68 US VIRTUAL VISITS MARKET BY BEHAVIORAL HEALTH – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 69 RISK FACTORS FOR CHRONIC DISEASES
EXHIBIT 70 US VIRTUAL VISITS MARKET BY CHRONIC CARE MANAGEMENT – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 71 US VIRTUAL VISITS MARKET BY CHRONIC CARE MANAGEMENT 2021–2027 ($ BILLION)
EXHIBIT 72 US VIRTUAL VISITS MARKET BY URGENT CARE – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 73 US VIRTUAL VISITS MARKET BY URGENT CARE 2021–2027 ($ BILLION)
EXHIBIT 74 MOST COMMON SKIN DISEASES FOUND IN A STUDY OF 2,701 INDIVIDUALS IN 2019 (%)
EXHIBIT 75 US VIRTUAL VISITS MARKET BY OTHERS 2021–2027 ($ BILLION)
EXHIBIT 76 US VIRTUAL VISITS MARKET BY OTHERS – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 77 INCREMENTAL GROWTH BY PATIENT GROUP 2021 & 2027
EXHIBIT 78 US VIRTUAL VISITS MARKET BY PATIENT GROUP
EXHIBIT 79 US VIRTUAL VISITS MARKET BY PATIENT GROUP – MARKET OVERVIEW
EXHIBIT 80 TELEHEALTH VISITS BY AGE-GROUP DECEMBER 2020 (% SHARE)
EXHIBIT 81 US VIRTUAL VISITS MARKET BY ADULTS– INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 82 PERCENTAGE OF ADULTS (50-80 YEARS) VISITED VIRTUAL VISITS BY SERVICE 2020
EXHIBIT 83 US VIRTUAL VISITS MARKET 2021–2027 BY ADULTS ($ BILLION)
EXHIBIT 84 US VIRTUAL VISITS MARKET BY PEDIATRIC– INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 85 PEDIATRIC PATIENTS SEEN BY VIDEO VISIT IN 2020
EXHIBIT 86 US VIRTUAL VISIT MARKET BY PEDIATRICS 2021–2027 ($ BILLION)
EXHIBIT 87 INCREMENTAL GROWTH BY HEALTH PLANS 2021 & 2027
EXHIBIT 88 US VIRTUAL VISITS MARKET BY HEALTH PLANS
EXHIBIT 89 US VIRTUAL VISITS MARKET BY HEALTH PLANS– MARKET OVERVIEW
EXHIBIT 90 AMBULATORY VISITS BY PAYER TYPE
EXHIBIT 91 VIRTUAL VISIT DELIVERY BY PAYER
EXHIBIT 92 TOP COMMERCIAL TELEHEALTH INSURANCE COMPANIES WITH HIGHEST NUMBER OF MEMBERS (2019)
EXHIBIT 93 US VIRTUAL VISITS MARKET BY COMMERCIAL 2021–2027 ($ BILLION)
EXHIBIT 94 US VIRTUAL VISITS MARKET BY COMMERCIAL – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 95 ROADMAP TO PARTS OF MEDICARE
EXHIBIT 96 US VIRTUAL VISIT MARKET BY MEDICARE 2021–2027 ($ BILLION)
EXHIBIT 97 US VIRTUAL VISITS MARKET BY MEDICARE – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 98 OUT-OF-POCKET COSTS FROM PROVIDERS
EXHIBIT 99 COSTS OF VISITS WITH INSURANCE
EXHIBIT 100 US VIRTUAL VISIT MARKET BY SELF-PAY 2021–2027 ($ BILLION)
EXHIBIT 101 US VIRTUAL VISITS MARKET BY SELF-PAY – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 102 FIRMS WITH PLANS OF HIGH TELEMEDICINE ENROLLMENT COVERS BY FIRM SIZE 2015-2021
EXHIBIT 103 US VIRTUAL VISIT MARKET BY OTHERS 2021–2027 ($ BILLION)
EXHIBIT 104 US VIRTUAL VISITS MARKET BY OTHERS – INCREMENTAL & ABSOLUTE GROWTH
EXHIBIT 105 PURE &DIVERSIFIED VENDORS OFFERING VIRTUAL VISITS IN THE US
EXHIBIT 106 VENDORS OFFERING VIRTUAL VISITS: MARKET DOMINANCE ANALYSIS
EXHIBIT 107 VENDORS OFFERING VIRTUAL CARE VISITS: CAPABILITIES & EXPERTISE ASSESSMENT
EXHIBIT 108 AMERICAN WELL: TOTAL REVENUE 2019-2021 ($ MILLION)
EXHIBIT 109 AMERICAN WELL: TOTAL RESEARCH AND DEVELOPMENT EXPENDITURE 2029-2021 ($ MILLION)
EXHIBIT 110 AMERICAN WELL: TOTAL PLATFORM SUBSCRIPTION REVENUE 2029-2021 ($ MILLION)
EXHIBIT 111 AMERICAN WELL: TOTAL VISITS REVENUE 2029-2021 ($ MILLION)
EXHIBIT 112 KONINKLIJKE PHILIPS: TOTAL REVENUE 2029-2021 ($ MILLION)
EXHIBIT 113 KONINKLIJKE PHILIPS: MARKET SHARE BY REPORTABLE SEGMENTS- 2021 (%)
EXHIBIT 114 TELADOC HEALTH: TOTAL REVENUE 2019-2021 ($ MILLION)
EXHIBIT 115 TELADOC HEALTH: US TOTAL REVENUE 2019-2021 ($ MILLION)
LIST OF TABLES
TABLE 1 KEY CAVEATS
TABLE 2 CURRENCY CONVERSION 2015−2021
TABLE 3 HEALTH INSURANCE PROVIDERS RESPONSE TO COVID-19
TABLE 4 NUMBER OF CONNECTIVE SMART DEVICES OFFERED BY AMERICAN WELL
TABLE 5 NUMBER OF INTEGRATED SMART DEVICES OFFERED BY AMERICAN WELL
TABLE 6 RECENT MERGERS/ACQUISITIONS IN VIRTUAL VISITS -US
TABLE 7 CAPITAL RAISE BY T US COMPANIES VIRTUAL VISITS IN 2021
TABLE 8 HOME INTERNET CONNECTION TYPES IN US
TABLE 9 AMD GLOBAL TELEMEDICINE: MAJOR PRODUCT OFFERINGS
TABLE 10 AMERICAN WELL: MAJOR SERVICE/PRODUCT OFFERINGS
TABLE 11 KONINKLIJKE PHILIPS: MAJOR PRODUCT OFFERINGS
TABLE 12 TELADOC HEALTH: MAJOR PRODUCT OFFERINGS
TABLE 13 BANNER HEALTH: MAJOR PRODUCT OFFERINGS
TABLE 14 BETTERHELP: PRODUCT OFFERINGS
TABLE 15 BLUE SKY TELEHEALTH: MAJOR SERVICE OFFERINGS
TABLE 16 CARECLIX: MAJOR PRODUCT OFFERINGS
TABLE 17 CERNER: MAJOR PRODUCT OFFERINGS
TABLE 18 CHI HEALTH: MAJOR PRODUCT OFFERINGS
TABLE 19 CHIRON HEALTH: PRODUCT OFFERINGS
TABLE 20 CISCO SYSTEMS: MAJOR PRODUCT OFFERINGS
TABLE 21 CVS HEALTH: MAJOR PRODUCT OFFERINGS
TABLE 22 DOCTOR ON DEMAND: MAJOR PRODUCT OFFERINGS
TABLE 23 DOXY.ME: PRODUCT OFFERINGS
TABLE 24 EAGLE TELEMEDICINE: MAJOR PRODUCT OFFERINGS
TABLE 25 EDGEMED HEALTHCARE: PRODUCT OFFERINGS
TABLE 26 EVISIT: MAJOR PRODUCT OFFERINGS
TABLE 27 HEALTHTAP: MAJOR PRODUCT OFFERINGS
TABLE 28 K HEALTH: PRODUCT OFFERINGS
TABLE 29 MASIMO: PRODUCT OFFERINGS
TABLE 30 MDLIVE: MAJOR PRODUCT OFFERINGS
TABLE 31 NEXTCARE: PRODUCT OFFERINGS
TABLE 32 NURX: PRODUCT OFFERINGS
TABLE 33 PLUSHCARE: PRODUCT OFFERINGS
TABLE 34 PIEDMONT HEALTHCARE: PRODUCT OFFERINGS
TABLE 35 RECURO HEALTH: PRODUCT OFFERINGS
TABLE 36 RO: PRODUCT OFFERINGS
TABLE 37 SOC TELEMED: MAJOR PRODUCT OFFERINGS
TABLE 38 STEADYMD: MAJOR PRODUCT OFFERINGS
TABLE 39 TALKSPACE: PRODUCT OFFERINGS
TABLE 40 OPTUM: MAJOR PRODUCT OFFERINGS
TABLE 41 VIDYO: MAJOR PRODUCT OFFERINGS
TABLE 42 VSEE: PRODUCT OFFERINGS
TABLE 43 WALMART HEALTH VIRTUAL CARE: MAJOR PRODUCT OFFERINGS
TABLE 44 ZIPNOSIS: PRODUCT OFFERINGS
TABLE 45 98POINT6: PRODUCT OFFERINGS
TABLE 46 US VIRTUAL VISITS MARKET BY COMPONENT 2021−2027 ($ BILLION)
TABLE 47 US VIRTUAL VISITS MARKET BY COMPONENT 2021−2027 (%)
TABLE 48 US VIRTUAL VISITS MARKET BY APPLICATION 2021−2027 ($ BILLION)
TABLE 49 US VIRTUAL VISITS MARKET BY APPLICATION 2021−2027 (%)
TABLE 50 US VIRTUAL VISITS MARKET BY PATIENT GROUP 2021−2027 ($ BILLION)
TABLE 51 US VIRTUAL VISITS MARKET BY PATIENT GROUP 2021−2027 (%)
TABLE 52 US VIRTUAL VISITS MARKET BY HEALTH PLANS 2021−2027 ($ BILLION)
TABLE 53 US VIRTUAL VISITS MARKET BY HEALTH PLANS 2021−2027 (%)