PUBLISHED DATE : Dec 2021 | Pages : 250
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Fax Services Market Size, Share, & Trends Analysis Report By User Type (Large Enterprises, SMEs, and Individual and Home Office), Service Type (On-Premises Fax Solutions, Cloud-Based Fax Services, and Hybrid Fax Solutions), Industry-Users (Healthcare, BFSI, Legal, Manufacturing, and Others), and Geography (North America, Europe, APAC, Middle East and Africa, Latin America); Industry Analysis Report, Regional Outlook, Growth Potential, Price Trends, Competitive Market Share & Forecast 2022–2027.
250 Pages
76 Tables
90 Charts
5 Regions
16 Countries
25 Companies
4 Market Segment
| Report Attribute | Details |
|---|---|
| MARKET SIZE (REVENUE) | USD 5.47 BILLION (2027) |
| CAGR (REVENUE) | 11.03% (2022-2027) |
| BASE YEAR | 2021 |
| FORECAST PERIOD | 2022 – 2027 |
| MARKET SEGMENTS | User Type (Large Enterprises, SMEs, and Individual and Home Office), Service Type (On-Premises Fax Solutions, Cloud-Based Fax Services, and Hybrid Fax Solutions), Industry-Users (Healthcare, BFSI, Legal, Manufacturing, and Others) |
| GEOGRAPHICAL ANALYSIS | North America, Europe, APAC, Middle East and Africa, Latin America |
| COUNTRIES COVERED | US, Canada, UK, Germany, France, Italy, Russia, Australia, Japan, China, India, South Korea, South Africa, UAE, Brazil, Mexico |
The global fax services market was valued at USD 2.92 billion in 2021 and is expected to reach USD 5.47 billion by 2027, growing at a CAGR of 11.03%. Fax services have evolved significantly over the past two decades, and organizations are still using around 10% of conventional fax. Thereby, the use of fax machines still exists among users across the world. A major development of the modern fax system was the result of digital technology, where the analog signal from scanners was digitized and then compressed, resulting in the ability to transmit high rates of data across standard phone lines. The use of on-premises FOIP solutions is still higher among large enterprises worldwide. The increase in the adoption of cloud-based VOIP services can lead to the growth of hybrid fax services, thereby anticipated to increase the fax services market.
This research report includes a detailed segmentation by:
VENDOR ANALYSIS
By User Type
By Service Type
By Industry-Users
By Geography
Frequently Asked Questions
How big is the fax services market?
The fax services market was valued at USD 2.92 billion in 2021 and is expected to reach USD 5.47 billion by 2027.
What are the factors driving the fax services market?
Reduced operational cost, improved productivity through automation, and increased flexibility and scalability are the factors driving the fax services market.
Who are the key players in the fax services market?
Key Players include Consensus Cloud Solutions, Biscom, Dropbox, RingCentral, OpenText.
Who are the industry users in the fax services market?
Healthcare, BFSI, legal, and manufacturing are key industry users in the fax services market.
WHICH REGION HAS THE LARGEST SHARE IN THE FAX SERVICES MARKET?
North America has the largest share in the fax services market
The fax services market by revenue is expected to grow at a CAGR of 11.03% during the period 2022–2027.
The following factors are likely to contribute to the growth of the Latin America data center market.
Base Year: 2021
Forecast year: 2022-2027
The report considers the present scenario of the fax services market and its market dynamics for the period 2022−2027. It covers a detailed overview of several market growth enablers, restraints, and trends. The study covers both the demand and supply sides of the market. It also profiles and analyses leading companies and several other prominent companies operating in the market.
Prominent Vendors
Other Prominent Vendors
Market Segmentation by User Type
Market Segmentation by Service Type
Market Segmentation by Industry-Users
Market Segmentation by Geography
1 Research Methodology
2 Research Objectives
3 Research Process
4 Scope & Coverage
4.1 Market Definition
4.1.1 Inclusions
4.1.2 Exclusions
4.1.3 Market Estimation Caveats
4.2 Base Year
4.3 Scope Of The Study
4.4 Market Segments
4.4.1 Market By User Type
4.4.2 Market By Service Type
4.4.3 Market By Industry-Users
4.4.4 Market Segmentation By Geography
5 Report Assumptions & Caveats
5.1 Key Caveats
5.2 Currency Conversion
5.3 Market Derivation
6 Market at a Glance
7 Introduction
7.1 Overview
7.1.1 Increased Awareness About Operating Green Office Environment
7.1.2 Migration To Cloud-Based Faxing Model
7.1.3 Increased Migration To Hybrid Fax Solutions
7.1.4 Evolution Of Fax Services
7.1.5 Fax Servers
7.1.6 Consumer Preference
7.2 Covid-19 Scenario
7.3 Historical Data
8 Market Opportunities & Trends
8.1 Technological Convergence
8.2 Role Of New Technologies
8.3 Digital Transformation
8.4 Replacement Of On-Premises With Cloud Fax
9 Market Growth Enablers
9.1 Flexibility & Scalability Of Internet Fax
9.2 Automation Of Fax Workflow
9.3 Regulatory Compliance
9.4 Data Security & Portability
10 Market Restraints
10.1 Unstructured Data
10.2 Presence Of Effective Alternatives To Fax
11 Market Landscape
11.1 Market Overview
11.2 Five Forces Analysis
11.2.1 Threat Of New Entrants
11.2.2 Bargaining Power Of Suppliers
11.2.3 Bargaining Power Of Buyers
11.2.4 Threat Of Substitutes
11.2.5 Competitive Rivalry
12 User Type
12.1 Market Snapshot & Growth Engine
12.2 Market Overview
12.3 Large Enterprises
12.3.1 Market Overview
12.3.2 Market Size & Forecast
12.3.3 Market By Geography
12.4 Small & Medium Enterprises (SMEs)
12.4.1 Market Overview
12.4.2 Market Size & Forecast
12.4.3 Market By Geography
12.5 Individuals & Home Offices
12.5.1 Market Size & Forecast
12.5.2 Market By Geography
13 Service Type
13.1 Market Snapshot & Growth Engine
13.2 Market Overview
13.3 On-Premises Fax Solutions
13.3.1 Market Size & Forecast
13.3.2 Market By Geography
13.4 Cloud-Based Fax Services
13.4.1 Market Size & Forecast
13.4.2 Market By Geography
13.5 Hybrid Fax Solutions
13.5.1 Market Size & Forecast
13.5.2 Market By Geography
14 Industry-Users
14.1 Market Snapshot & Growth Engine
14.2 Market Overview
14.3 Healthcare
14.3.1 Market Overview
14.3.2 Market Size & Forecast
14.3.3 Market By Geography
14.4 Banking, Financial Services & Insurance (BFSI)
14.4.1 Market Overview
14.4.2 Market Size & Forecast
14.4.3 Market By Geography
14.5 Legal
14.5.1 Market Overview
14.5.2 Market Size & Forecast
14.5.3 Market By Geography
14.6 Manufacturing
14.6.1 Market Overview
14.6.2 Market Size & Forecast
14.6.3 Market By Geography
14.7 Others
14.7.1 Market Overview
14.7.2 Market Size & Forecast
14.7.3 Market By Geography
15 Geography
15.1 Market Snapshot & Growth Engine
15.2 Geographic Overview
16 North America
16.1 Market Size & Forecast
16.2 User Type
16.2.1 Market Size & Forecast
16.3 Service Type
16.3.1 Market Size & Forecast
16.4 Industry-User
16.4.1 Market Size & Forecast
16.5 Key Countries
16.5.1 US: Market Size & Forecast
16.5.2 Canada: Market Size & Forecast
17 Europe
17.1 Market Size & Forecast
17.2 User Type
17.2.1 Market Size & Forecast
17.3 Service Type
17.3.1 Market Size & Forecast
17.4 Industry-User
17.4.1 Market Size & Forecast
17.5 Key Countries
17.5.1 UK: Market Size & Forecast
17.5.2 Germany: Market Size & Forecast
17.5.3 France: Market Size & Forecast
17.5.4 Italy: Market Size & Forecast
17.5.5 Russia: Market Size & Forecast
18 APAC
18.1 Market Size & Forecast
18.2 User Type
18.2.1 Market Size & Forecast
18.3 Service Type
18.3.1 Market Size & Forecast
18.4 Industry-User
18.4.1 Market Size & Forecast
18.5 Key Countries
18.5.1 Australia: Market Size & Forecast
18.5.2 Japan: Market Size & Forecast
18.5.3 China: Market Size & Forecast
18.5.4 India: Market Size & Forecast
18.5.5 South Korea: Market Size & Forecast
19 Middle East & Africa
19.1 Market Size & Forecast
19.2 User Type
19.2.1 Market Size & Forecast
19.3 Service Type
19.3.1 Market Size & Forecast
19.4 Industry-User
19.4.1 Market Size & Forecast
19.5 Key Countries
19.5.1 South Africa: Market Size & Forecast
19.5.2 UAE: Market Size & Forecast
20 Latin America
20.1 Market Size & Forecast
20.2 User Type
20.2.1 Market Size & Forecast
20.3 Service Type
20.3.1 Market Size & Forecast
20.4 Industry-User
20.4.1 Market Size & Forecast
20.5 Key Countries
20.5.1 Brazil: Market Size & Forecast
20.5.2 Mexico: Market Size & Forecast
21 Competitive Landscape
21.1 Competition Overview
22 Key Company Profiles
22.1 CONSENSUS CLOUD SOLUTIONS
22.1.1 Business Overview
22.1.2 Service Offerings
22.1.3 Key Strategies
22.1.4 Key Strengths
22.1.5 Key Opportunities
22.2 BISCOM
22.2.1 Business Overview
22.2.2 Service Offerings
22.2.3 Key Strategies
22.2.4 Key Strengths
22.2.5 Key Opportunities
22.3 DROPBOX
22.3.1 Business Overview
22.3.2 Service Offerings
22.3.3 Key Strategies
22.3.4 Key Strengths
22.3.5 Key Opportunities
22.4 RINGCENTRAL
22.4.1 Business Overview
22.4.2 Service Offerings
22.4.3 Key Strategies
22.4.4 Key Strengths
22.4.5 Key Opportunities
22.5 OPENTEXT
22.5.1 Business Overview
22.5.2 Service Offerings
22.5.3 Key Strategies
22.5.4 Key Strengths
22.5.5 Key Opportunities
23 Other Prominent Vendors
23.1 CONCORD
23.1.1 Business Overview
23.1.2 Service Offerings
23.2 ACTFAX
23.2.1 Business Overview
23.2.2 Service Offerings
23.3 ALHAMBRA
23.3.1 Business Overview
23.3.2 Service Offerings
23.4 MDAEMON TECHNOLOGIES
23.4.1 Business Overview
23.4.2 Service Offerings
23.5 CELO
23.5.1 Business Overview
23.5.2 Service Offerings
23.6 COPIA
23.6.1 Business Overview
23.6.2 Service Offerings
23.7 ESKER
23.7.1 Business Overview
23.7.2 Service Offerings
23.8 ETHERFAX
23.8.1 Business Overview
23.8.2 Service Offerings
23.9 EXTRACOMM
23.9.1 Business Overview
23.9.2 Service Offerings
23.10 EC DATA SYSTEMS
23.10.1 Business Overview
23.10.2 Service Offerings
23.11 FAXCORE
23.11.1 Business Overview
23.11.2 Service Offerings
23.12 GFI SOFTWARE
23.12.1 Business Overview
23.12.2 Service Offerings
23.13 IFAX
23.13.1 Business Overview
23.13.2 Service Offerings
23.14 IMAGICLE
23.14.1 Business Overview
23.14.2 Service Offerings
23.15 UPLAND
23.15.1 Business Overview
23.15.2 Service Offerings
23.16 UTBOX
23.16.1 Business Overview
23.16.2 Service Offerings
23.17 SOFTLINX
23.17.1 Business Overview
23.17.2 Service Offerings
23.18 PAMCONSULT
23.18.1 Business Overview
23.18.2 Service Offerings
23.19 RETARUS
23.19.1 Business Overview
23.19.2 Service Offerings
23.20 OCEANX TECHNOLOGY
23.20.1 Business Overview
23.20.2 Service Offerings
24 Report Summary
24.1 Key Takeaways
24.2 Strategic Recommendations
25 Quantitative Summary
25.1 User Type
25.2 Service Type
25.3 Industry-User
25.4 Market By Geography
25.5 North America
25.5.1 User Type
25.5.2 Service Type
25.5.3 Industry-User
25.6 Europe
25.6.1 User Type
25.6.2 Service Type
25.6.3 Industry-User
25.7 APAC
25.7.1 User Type
25.7.2 Service Type
25.7.3 Industry-User
25.8 Middle East & Africa
25.8.1 User Type
25.8.2 Service Type
25.8.3 Industry-User
25.9 Latin America
25.9.1 User Type
25.9.2 Service Type
25.9.3 Industry-User
26 Appendix
26.1 Abbreviations
LIST OF EXHIBITS
Exhibit 1 Segmentation of Global Fax Services Market
Exhibit 2 Market Size Calculation Approach 2021
Exhibit 3 Fax Process
Exhibit 4 Overview of Global Fax Services Market
Exhibit 5 Factors Driving Fax Usage within Organizations
Exhibit 6 Evolution of Fax
Exhibit 7 On-premises Fax Server VS Cloud Fax Services
Exhibit 8 Global Fax Services Market 2018–2027 ($ billion)
Exhibit 9 Impact of Technological Convergence
Exhibit 10 Impact of Role of New Technologies
Exhibit 11 Impact of Digital Transformation
Exhibit 12 Impact of Replacement of On-premises with Cloud Fax
Exhibit 13 Benefits of eFax Corporate Cloud Fax Servers over On-premises Fax Servers
Exhibit 14 Comparison of Digital Cloud Fax Technology of eFax Corporate with Legacy Fax Servers
Exhibit 15 Impact of Flexibility & Scalability of Internet Fax
Exhibit 16 Impact of Automation of Fax Workflow
Exhibit 17 Impact of Regulatory Compliance
Exhibit 18 Impact of Data Security & Portability
Exhibit 19 Impact of Unstructured Data
Exhibit 20 Impact of Presence of Effective Alternatives to Fax
Exhibit 21 Global Fax Services Market 2021–2027 ($ billion)
Exhibit 22 Global Fax Services Market: Incremental Growth 2021–2027
Exhibit 23 Five Forces Analysis 2021
Exhibit 24 Incremental Growth by User Type 2021 & 2027
Exhibit 25 Overview of Fax Services by User Type
Exhibit 26 Global Fax Services Market by User Type
Exhibit 27 Global Large Enterprises Fax Services Market 2021–2027 ($ million)
Exhibit 28 Benefits of Fax for Large Enterprises
Exhibit 29 Global SME Fax Services Market 2021–2027 ($ million)
Exhibit 30 Benefits of Fax for SMEs
Exhibit 31 Benefits of Fax for Individuals & Home Offices
Exhibit 32 Global Individuals & Home Offices Fax Services Market 2021–2027 ($ million)
Exhibit 33 Incremental Growth by Service Type 2021 & 2027
Exhibit 34 Overview of Fax Services by Service Type
Exhibit 35 Global Fax Services by Service Type
Exhibit 36 Key Differences Between Physical Servers & Virtual Servers
Exhibit 37 Global On-premises Fax Services Market 2021–2027 ($ million)
Exhibit 38 Difference Between Virtual & Cloud Servers
Exhibit 39 Global Cloud-based Fax Services Market 2021–2027 ($ million)
Exhibit 40 Global Hybrid Fax Services Market 2021–2027 ($ million)
Exhibit 41 Incremental Growth by Industry-users 2021 & 2027
Exhibit 42 Overview of Fax Services by Industry-user Type
Exhibit 43 Global Fax Services by Industry-user Type
Exhibit 44 Global Healthcare Fax Services Market 2021–2027 ($ million)
Exhibit 45 Document Workflow to Manage Inbound Referrals in Healthcare
Exhibit 46 Global BFSI Fax Services Market 2021–2027 ($ million)
Exhibit 47 Insurance Document Workflow
Exhibit 48 Global Legal Fax Services Market 2021–2027 ($ million)
Exhibit 49 Global Manufacturing Fax Services Market 2021–2027 ($ million)
Exhibit 50 Global Other Fax Services Market 2021–2027 ($ million)
Exhibit 51 Incremental Growth by Geography 2021 & 2027
Exhibit 52 Global Fax Services Market by Geography 2021
Exhibit 53 Global Fax Services Market: Incremental Growth 2021–2027
Exhibit 54 Fax Services Market in North America 2021–2027 ($ billion)
Exhibit 55 Overview of Fax Services Market in North America by User Type
Exhibit 56 Incremental Growth in North America 2021 & 2027
Exhibit 57 Fax Services Market in US 2021–2027 ($ million)
Exhibit 58 Fax Services Market in Canada 2021–2027 ($ million)
Exhibit 59 Fax Services Market in Europe 2021–2027 ($ billion)
Exhibit 60 Overview of Fax Services Market in Europe by Service Type
Exhibit 61 Incremental Growth in Europe 2021 & 2027
Exhibit 62 Fax Services Market in UK 2021–2027 ($ million)
Exhibit 63 Fax Services Market in Germany 2021–2027 ($ million)
Exhibit 64 Fax Services Market in France 2021–2027 ($ million)
Exhibit 65 Fax Services Market in Italy 2021–2027 ($ million)
Exhibit 66 Fax Services Market in Russia 2021–2027 ($ million)
Exhibit 67 Fax Services Market in APAC 2021–2027 ($ billion)
Exhibit 68 Overview of Fax Services Market in APAC by Industry-user
Exhibit 69 Incremental Growth in APAC 2021 & 2027
Exhibit 70 Fax Services Market in Australia 2021–2027 ($ million)
Exhibit 71 Fax Services Market in Japan 2021–2027 ($ million)
Exhibit 72 Fax Services Market in China 2021–2027 ($ million)
Exhibit 73 Fax Services Market in India 2021–2027 ($ million)
Exhibit 74 Fax Services Market in South Korea 2021–2027 ($ million)
Exhibit 75 Fax Services Market in Middle East & Africa 2021–2027 ($ billion)
Exhibit 76 Overview of Fax Services Market in Middle East & Africa by User Type
Exhibit 77 Incremental Growth in Middle East & Africa 2021 & 2027
Exhibit 78 Fax Services Market in South Africa 2021–2027 ($ million)
Exhibit 79 Fax Services Market in UAE 2021–2027 ($ million)
Exhibit 80 Fax Services Market in Latin America 2021–2027 ($ billion)
Exhibit 81 Overview of Fax Services Market in Latin America by Service Type
Exhibit 82 Incremental Growth in Latin America 2021 & 2027
Exhibit 83 Fax Services Market in Brazil 2021–2027 ($ million)
Exhibit 84 Fax Services Market in Mexico 2021–2027 ($ million)
Exhibit 85 Comparison of Brands: Fax Plans & Price
Exhibit 86 Cloud Faxing Features of eFax Corporate
Exhibit 87 Biscom’s On-premises Fax Product Line
Exhibit 88 HelloFax Pricing
Exhibit 89 RingCentral Fax Plans & Price
Exhibit 90 OpenText Digital Fax Features
LIST OF TABLES
Table 1 Key Caveats
Table 2 Currency Conversion 2015−2021
Table 3 Global Fax Services Market by User Type 2021−2027 ($ million)
Table 4 Global Large Enterprises Fax Services Market by Geography 2021−2027 ($ million)
Table 5 Global SMEs Fax Services Market by Geography 2021−2027 ($ million)
Table 6 Global Individuals & Home Offices Fax Services Market by Geography 2021−2027 ($ million)
Table 7 Global Fax Services Market by Service Type 2021−2027 ($ million)
Table 8 Global On-premises Fax Services Market by Geography 2021−2027 ($ million)
Table 9 Global Cloud-based Fax Services Market by Geography 2021−2027 ($ million)
Table 10 Global Hybrid Fax Services Market by Geography 2021−2027 ($ million)
Table 11 Global Fax Services Market by Industry-user 2021−2027 ($ million)
Table 12 Global Healthcare Fax Services Market by Geography 2021−2027 ($ million)
Table 13 Global BFSI Fax Services Market by Geography 2021−2027 ($ million)
Table 14 Global Legal Fax Services Market by Geography 2021−2027 ($ million)
Table 15 Global Manufacturing Fax Services Market by Geography 2021−2027 ($ million)
Table 16 Global Other Fax Services Market by Geography 2021−2027 ($ million)
Table 17 Global Fax Services Market by Geography 2021−2027 ($ billion)
Table 18 Fax Services Market in North America by User Type 2021−2027 ($ million)
Table 19 Fax Services Market in North America by Service Type 2021−2027 ($ million)
Table 20 Fax Services Market in North America by Industry-user 2021−2027 ($ million)
Table 21 Fax Services Market in Europe by User Type 2021−2027 ($ million)
Table 22 Fax Services Market in Europe by Service Type 2021−2027 ($ million)
Table 23 Fax Services Market in Europe by Industry-user 2021−2027 ($ million)
Table 24 Fax Services Market in APAC by User Type 2021−2027 ($ million)
Table 25 Fax Services Market in APAC by Service Type 2021−2027 ($ million)
Table 26 Fax Services Market in APAC by Industry-user 2021−2027 ($ million)
Table 27 Fax Services Market in Middle East & Africa by User Type 2021−2027 ($ million)
Table 28 Fax Services Market in Middle East & Africa by Service Type 2021−2027 ($ million)
Table 29 Fax Services Market in Middle East & Africa by Industry-user 2021−2027 ($ million)
Table 30 Fax Services Market in Latin America by User Type 2021−2027 ($ million)
Table 31 Fax Services Market in Latin America by Service Type 2021−2027 ($ million)
Table 32 Fax Services Market in Latin America by Industry-user 2021−2027 ($ million)
Table 33 Consensus Cloud Solutions: Major Service Offerings
Table 34 Biscom: Major Service Offerings
Table 35 Dropbox: Major Service Offerings
Table 36 RingCentral: Major Service Offerings
Table 37 OpenText: Major Service Offerings
Table 38 Concord: Major Service Offerings
Table 39 ActFax: Major Service Offerings
Table 40 Alhambra: Major Service Offerings
Table 41 MDaemon Technologies: Major Service Offerings
Table 42 Celo: Major Service Offerings
Table 43 Copia: Major Service Offerings
Table 44 Esker: Major Service Offerings
Table 45 etherFAX: Major Service Offerings
Table 46 Extracomm: Major Service Offerings
Table 47 EC Data Systems: Major Service Offerings
Table 48 Faxcore: Major Service Offerings
Table 49 GFI Software: Major Service Offerings
Table 50 iFAX: Major Service Offerings
Table 51 Imagicle: Major Service Offerings
Table 52 Upland: Major Service Offerings
Table 53 Utbox: Major Service Offerings
Table 54 Softlinx: Major Service Offerings
Table 55 PamConsult: Major Service Offerings
Table 56 Retarus: Major Service Offerings
Table 57 OceanX Technology: Major Service Offerings
Table 58 Global Fax Services Market by User Type 2021−2027 ($ million)
Table 59 Global Fax Services Market by Service Type 2021−2027 ($ million)
Table 60 Global Fax Services Market by Industry-user 2021−2027 ($ million)
Table 61 Global Fax Services Market by Geography 2021−2027 ($ billion)
Table 62 Fax Services Market in North America by User Type 2021−2027 ($ million)
Table 63 Fax Services Market in North America by Service Type 2021−2027 ($ million)
Table 64 Fax Services Market in North America by Industry-user 2021−2027 ($ million)
Table 65 Fax Services Market in Europe by User Type 2021−2027 ($ million)
Table 66 Fax Services Market in Europe by Service Type 2021−2027 ($ million)
Table 67 Fax Services Market in Europe by Industry-user 2021−2027 ($ million)
Table 68 Fax Services Market in APAC by User Type 2021−2027 ($ million)
Table 69 Fax Services Market in APAC by Service Type 2021−2027 ($ million)
Table 70 Fax Services Market in APAC by Industry-user 2021−2027 ($ million)
Table 71 Fax Services Market in Middle East & Africa by User Type 2021−2027 ($ million)
Table 72 Fax Services Market in Middle East & Africa by Service Type 2021−2027 ($ million)
Table 73 Fax Services Market in Middle East & Africa by Industry-user 2021−2027 ($ million)
Table 74 Fax Services Market in Latin America by User Type 2021−2027 ($ million)
Table 75 Fax Services Market in Latin America by Service Type 2021−2027 ($ million)
Table 76 Fax Services Market in Latin America by Industry-user 2021−2027 ($ million)
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