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HEALTHCARE CHATBOTS MARKET SIZE TO REACH USD 517.96 MILLION BY 2026, GROWING AT A CAGR OF 27.17% DURING 2021-2026
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GLOBAL HEALTHCARE CHATBOTS MARKET REPORT SCOPE
| REPORT ATTRIBUTE | DETAILS |
|---|---|
| MARKET SIZE (REVENUE) | USD 517.96 MILLION (2026) |
| Market Size | |
| CAGR | 27.17% (2021-2026) |
| Base Year | 2020 |
| Historic Year | |
| Forecast Year | 2021-2026 |
| Market Segments | End-Users (Healthcare Providers, Patients, Payers, and Others); Mode of Delivery (Cloud-Based and On-Premise); Component (Software and Services); and Application (Symptom Checking & Medication Guidance and Appointment Booking & Medical Guidance); |
| Geographic Analysis | North America, Europe, APAC, Latin America, and Middle East & Africa |
| Countries Covered | US, Canada, UK, France, Germany, Italy, Spain, Netherlands, Japan, China, Australia, South Korea, India, Brazil, Mexico, Argentina, South Africa, Saudi Arabia, UAE, Turkey, Israel |
HEALTHCARE CHATBOTS INDUSTRY INSIGHTS
The global healthcare chatbots market size to reach USD 517.96 million by 2026, growing at a CAGR of 27.17% during the forecast period.
The healthcare industry is adopting chatbots to automate repetitive tasks and save costs and resources. The chatbot designing and the development processes based on the best practice will help the healthcare industry achieve the targeted goals and offer the full potential services.
Several industries are exploring the bigger advantages that chatbots can provide to their businesses. In this context, AI-driven bots are widely popularized in different sectors. The high acceptance of Artificial intelligence-based bots that transform the customer experience by delivering more personalized services boosts the market growth.
The social media platform usage is ideal for online chatbots and provides significant benefits to the organization. Healthcare chatbots played a significant role in keeping the patients, and the population informed about all the crucial information regarding the COVID-19 pandemic.
SNIPPETS
- Around 60%-70% of industry professionals believe that chatbots will outperform mobile applications in the upcoming years.
- According to Frost and Sullivan, it is stated that 90% of the US hospitals will use AI and chatbots to save lives and improve the quality of care by 2025.
- 4 billion people are using messaging apps and are eager to communicate with chatbots, surging the market growth.
- In 2020, North America accounted for 42.5% of the global healthcare chatbots market share as this region has higher dominance.
HEALTHCARE CHATBOTS GROWTH FACTORS
- Wide adoption of mHealth applications and increasing awareness are the significant factors contributing to the growth of the healthcare chatbots market in North America.
- The increased acceptance of the 4G and the upcoming implementation for the 5G network spectrum also significantly contribute to the growth.
- It is estimated that more than 90% of physicians use smartphones. This is expected to increase the usage of chatbots across the healthcare industry.
- The increase in chronic diseases is one of the significant factors driving the market's growth across the globe.
MARKET SEGMENTATION
This research report includes a detailed segmentation by:
- End-Users
- Mode of Delivery
- Component
- Application
- Geography
INSIGHTS BY END-USERS
The Healthcare chatbots market by healthcare providers segment is expected to reach an incremental growth of USD 241.70 million by 2026.
Healthcare providers are the dominant users. Hospitals are the major revenue contributors among all healthcare providers. It is estimated that a nearly 50% reduction in the cost of treatment and 30-40% improvement in outcomes can be achieved through the AI-driven bots in the hospitals, according to Frost & Sullivan.
The advent of the COVID-19 pandemic positively impacts the global healthcare chatbots market, as the patients are avoiding overcrowding during the pandemic in the hospitals. The adoption of virtual visits and virtual appointments are highly popularized among patients, and the penetration of healthcare bots is increasing rapidly.
INSIGHTS BY MODE OF DELIVERY
The global healthcare chatbots market by cloud-based segment is growing at a CAGR of 28.97% during the forecast period.
The growing trend of adopting cloud-based software is gaining high traction in the global healthcare chatbots market. Cloud-based technologies play a significant role in positioning healthcare in the digital landscape and are increasing the adoption of healthcare bots. The adoption rate of cloud-based technology is high compared to on-premise. Cloud-based solutions simplify the healthcare chatbot's development process and offer integration with multiple channels with flexibility in services and data storage capabilities.
INSIGHTS BY COMPONENTS
The global healthcare chatbots market by software services type will witness an incremental growth of USD 286.17 million by 2026
The software services segment will dominate the global healthcare chatbots market by component. APAC, Europe, and North America are the top contributor in the software services market. The AI software-based bots have the potential not only to understand the patients' intent, no matter how the questions are phrased but also to have far more potential to deliver accurate answers.
INSIGHTS BY APPLICATION
The symptom checking and medication assistance in the global healthcare segment accounted for 59.37% of the market share in 2020.
Mediktor is the world's most advanced and accurate symptom checker for pre-diagnosis and decision-making support. It is an AI-based solution that users can easily interact with the chatbots describing their symptoms in the natural language. The chatbots in healthcare are developed with huge capabilities to offer services to the patients in appointment scheduling. Patients can also get medical guidance at the same time.
INSIGHTS BY GEOGRAPHY
In 2020, North America accounted for a share of 42.5% in the global healthcare chatbots market.
North America is the major revenue contributor to the healthcare chatbots market and offers significant growth opportunities for both the local and global players. The high penetration of telehealth services in the entire North American region is beneficial and has the huge potential in promoting the upcoming growth in the industry. The favorable initiatives by the government in supporting digital health and are expected to increase the adoption of healthcare bots across North America.
Canada has robust ICT information and the communication sector profile, which is the most significant factor that helps in driving the market. Canada is investing in deploying itself as a world-leading destination for AI innovation.
COMPETITIVE LANDSCAPE
Most of the global healthcare chatbots players are from the North American and the European region.
The global market is gaining attention with the widely popularized regional and global players offering chatbot services in the healthcare industry. Several countries across the globe are increasing and focusing on the adoption of healthcare chatbots, which is expected to give a significant rise to the entry of new players. The market is highly competitive as the existing players offer similar solutions at substantially low prices without any service differentiation to end-users. Ada Health, Babylon, Baidu, Buoy Health, GYANT, HealthTap, Infermedica, PACT Care, Sensely, and Your.MD. are the key players in the healthcare chatbots market.
The global healthcare chatbots market research report includes in-depth coverage of the industry analysis with revenue and forecast insights for the following segments:
Segmentation by End-Users
- Healthcare Providers
- Patients
- Payers
- Others
Segmentation by Mode of Delivery
- Cloud-Based
- On-Premise
Segmentation by Components
- Software
- Services
Segmentation by Application
- Symptom Checking & Medication Guidance
- Appointment Booking & Medical Guidance
Segmentation by Geography
- North America
- US
- Canada
- Europe
- UK
- France
- Germany
- Italy
- Spain
- Netherlands
- APAC
- Japan
- China
- Australia
- South Korea
- India
- Latin America
- Brazil
- Mexico
- Argentina
- Middle East & Africa
- South Africa
- Saudi Arabia
- UAE
- Turkey
- Israel
Frequently Asked Questions
How big is the healthcare chatbot market?
What is the growth rate of the healthcare chatbot market?
Who are the major players in the chatbots healthcare industry?
Which region is likely to lead the global Healthcare Chatbots Market?
What are the advancements in the healthcare chatbot industry?
The healthcare chatbots market by revenue is expected to grow at a CAGR of 27.17% during the period 2020–2026.
The following factors are likely to contribute to the growth of the healthcare chatbots market during the forecast period:
- High Demand for Mobile Health Applications
- Favorable initiatives to boost the Acceptance of Chatbots for Healthcare Services
- Increasing Need for Virtual Assistance in Healthcare Industry
- Rising Demand For AI-Based Chatbots to Deliver Superior Customer Experience
Base Year: 2020
Forecast Year: 2021-2026
Key Vendors:
- Ada Health
- Business Overview
- Product Offerings
- Key Strategies
- Key Strengths
- Key Opportunities
- Buoy Health
- Babylon
- Baidu Health
- GYANT
- HealthTap
- Infermedica
- PACT Care
- Sensely
- Your.MD
Other Prominent Vendors
- Ariana Digital
- Business Overview
- Product Offerings
- Key Strategies & Strengths
- Creative Virtual
- HealthJoy
- Inbenta Technologies
- Khealth
- Makerobos Innovation Labs
- Mediktor
- Next IT
- Napier Healthcare
- Nuance
- Synthetix
- Virtual Spirits
- Woebot
- Wysa
- X2AI
End-Users
- Healthcare Providers
- Patients
- Payers
- Others
Mode of Delivery
- Cloud-Based
- On-Premise
Components
- Software
- Services
Application
- Symptom Checking & Medication Guidance
- Appointment Booking & Medical Guidance
Geography
- North America
- US
- Canada
- Europe
- UK
- France
- Germany
- Italy
- Spain
- Netherlands
- APAC
- Japan
- China
- Australia
- South Korea
- India
- Latin America
- Brazil
- Mexico
- Argentina
- Middle East & Africa
- South Africa
- Saudi Arabia
- UAE
- Turkey
- Israel
Exhibit 1 Segmentation of Global Healthcare Chatbots Market
Exhibit 2 Market Size Calculation Approach 2020
Exhibit 3 Impact of Demand for AI-based Chatbots to Deliver Superior Customer Experience
Exhibit 4 Total Number of FDA Approved Algorithms 2014−2019.
Exhibit 5 Impact of Advancements in Chatbots Through NLP
Exhibit 6 Impact of Increased Acceptance/Awareness of Chatbots due to Covid-19
Exhibit 7 Impact of Emergence of Social Media-oriented Chatbots
Exhibit 8 Impact of High Demand for Mobile Health Apps
Exhibit 9 mHealth Apps by Category in Apple iOS and Google App Platforms
Exhibit 10 Impact of Growing Internet Connectivity & Smartphone Penetration
Exhibit 11 Percentage of Smartphones Penetration in Different Countries
Exhibit 12 Impact of Favorable Initiatives to Boost Chatbots in Healthcare Services
Exhibit 13 Impact of Rising Need for Virtual Assistance in Healthcare
Exhibit 14 Impact of Concerns Regarding Data Privacy
Exhibit 15 Impact of Lack of Awareness & Skilled Healthcare Professionals
Exhibit 16 Impact of High Deployment Costs of Chatbots
Exhibit 17 Challenges Faced by Chatbot Providers While Implementing Chatbots (Percentage)
Exhibit 18 Global Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 19 Global Healthcare Chatbots Market by End-users
Exhibit 20 Global Healthcare Chatbots Market by Mode of Delivery
Exhibit 21 Global Healthcare Chatbots Market by Component
Exhibit 22 Global Healthcare Chatbots Market by Application
Exhibit 23 Five Forces Analysis 2020
Exhibit 24 Incremental Growth by End-users 2020 & 2026
Exhibit 25 Global Healthcare Chatbots Market by End-users
Exhibit 26 Global Healthcare Chatbots Market by End-users: Incremental Growth
Exhibit 27 Global Healthcare Chatbots Market by End-users: Absolute Growth
Exhibit 28 Global Healthcare Providers Chatbots Market: Incremental & Absolute Growth
Exhibit 29 Global Healthcare Providers Chatbots Market 2020–2026 ($ million)
Exhibit 30 Incremental Growth by Geography 2020 & 2026
Exhibit 31 Users Benefits of Chatbots in Healthcare
Exhibit 32 Global Healthcare Patient Chatbots Market:: Incremental & Absolute Growth
Exhibit 33 Global Healthcare Patient Chatbots Market 2020–2026 ($ million)
Exhibit 34 Incremental Growth by Geography 2020 & 2026
Exhibit 35 Global Healthcare Payers Chatbots Market: Incremental & Absolute Growth
Exhibit 36 Global Healthcare Payers Chatbots Market 2020–2026 ($ million)
Exhibit 37 Incremental Growth by Geography 2020 & 2026
Exhibit 38 Global Healthcare Others Chatbots Market: Incremental & Absolute Growth
Exhibit 39 Global Healthcare Others Chatbots Market 2020–2026 ($ million)
Exhibit 40 Incremental Growth by Geography 2020 & 2026
Exhibit 41 Incremental Growth by Mode of Delivery 2020 & 2026
Exhibit 42 Global Healthcare Chatbots Market by Mode of Delivery
Exhibit 43 Global Healthcare Chatbots Market by Mode of Delivery: Incremental Growth
Exhibit 44 Global Healthcare Chatbots Market by Mode of Delivery: Absolute Growth
Exhibit 45 Global Cloud-based Healthcare Chatbots Market: Incremental & Absolute Growth
Exhibit 46 Global Cloud-Based Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 47 Incremental Growth by Geography 2020 & 2026
Exhibit 48 Global On-Premise Healthcare Chatbots Market: Incremental & Absolute Growth
Exhibit 49 Global On-premise Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 50 Incremental Growth by Geography 2020 & 2026
Exhibit 51 Incremental Growth by Component 2020 & 2026
Exhibit 52 Global Healthcare Chatbots Market by Component
Exhibit 53 Global Healthcare Chatbots Market by Component: Incremental Growth
Exhibit 54 Global Healthcare Chatbots Market by Component: Absolute Growth
Exhibit 55 Global Healthcare Chatbots Software Market: Incremental & Absolute Growth
Exhibit 56 Global Healthcare Chatbots Software Market 2020–2026 ($ million)
Exhibit 57 Incremental Growth by Geography 2020 & 2026
Exhibit 58 Global Healthcare Chatbots Services Market: Incremental & Absolute Growth
Exhibit 59 Global Healthcare Chatbots Services Market 2020–2026 ($ million)
Exhibit 60 Incremental Growth by Geography 2020 & 2026
Exhibit 61 Incremental Growth by Application 2020 & 2026
Exhibit 62 Global Healthcare Chatbots Market by Application
Exhibit 63 Global Healthcare Chatbots Market by Application: Incremental Growth
Exhibit 64 Global Healthcare Chatbots Market by Application: Absolute Growth
Exhibit 65 Global Symptom Checking & Medication Assistance Healthcare Chatbots Market: Incremental & Absolute Growth
Exhibit 66 Global Healthcare Symptom Checking & Medication Assistance Chatbots Market 2020-2026 ($ million)
Exhibit 67 Incremental Growth by Geography 2020 & 2026
Exhibit 68 Global Healthcare Appointment Scheduling & Medical Guidance Chatbots Market: Incremental & Absolute Growth
Exhibit 69 Global Healthcare Appointment Scheduling & Medical Guidance Chatbots Market 2020–2026 ($ million)
Exhibit 70 Incremental Growth by Geography 2020 & 2026
Exhibit 71 Incremental Growth by Geography 2020 & 2026
Exhibit 72 Global Healthcare Chatbots Market by Geography
Exhibit 73 Global Healthcare Chatbots Market by Geography: Absolute Growth
Exhibit 74 Global Healthcare Chatbots Market by Geography: Incremental Growth
Exhibit 75 Number of Mobile & Smartphone Subscriptions in 2014 & 2020 (million)
Exhibit 76 North America Healthcare Chatbots Market: Incremental & Absolute Growth
Exhibit 77 Healthcare Chatbots Market in North America 2020–2026 ($ million)
Exhibit 78 Incremental Growth by End-users 2020 & 2026
Exhibit 79 Incremental Growth by Mode of Delivery 2020 & 2026
Exhibit 80 Incremental Growth by Component 2020 & 2026
Exhibit 81 Incremental Growth by Application 2020 & 2026
Exhibit 82 Incremental Growth in North America 2020 & 2026
Exhibit 83 Healthcare Chatbots Market in US 2020–2026 ($ million)
Exhibit 84 Healthcare Chatbots Market in Canada 2020–2026 ($ million)
Exhibit 85 Healthcare Chatbots Market in Europe: Key Countries ($ million)
Exhibit 86 Increase in Smartphone Subscriptions in Europe 2013 & 2019 (million)
Exhibit 87 Europe Healthcare Chatbots Market: Incremental & Absolute Growth
Exhibit 88 Europe Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 89 Incremental Growth by End-users 2020 & 2026
Exhibit 90 Incremental Growth by Mode of Delivery 2020 & 2026
Exhibit 91 Incremental Growth by Component 2020 & 2026
Exhibit 92 Incremental Growth by Application 2020 & 2026
Exhibit 93 Incremental Growth in Europe 2020 & 2026
Exhibit 94 Healthcare Chatbots Market in UK 2020–2026 ($ million)
Exhibit 95 Healthcare Chatbots Market in France 2020–2026 ($ million)
Exhibit 96 Germany Public Cloud Spending 2015 & 2020 ($ billion)
Exhibit 97 Smartphones Ownership Among German Population of Different Aged Groups (%)
Exhibit 98 Healthcare Chatbots Market in Germany 2020–2026 ($ million)
Exhibit 99 Healthcare Chatbots Market in Italy 2020–2026 ($ million)
Exhibit 100 Healthcare Chatbots Market in Spain 2020–2026 ($ million)
Exhibit 101 Healthcare Chatbots Market in Netherlands 2020–2026 ($ million)
Exhibit 102 Estimated Percentage of Smartphone Connections in APAC Region 2019–2025
Exhibit 103 APAC Healthcare Chatbots Market 2020 & 2026: Incremental & Absolute Growth
Exhibit 104 Healthcare Chatbots Market in APAC 2020–2026 ($ million)
Exhibit 105 Incremental Growth by End-users 2020 & 2026
Exhibit 106 Incremental Growth by Mode of Delivery 2020 & 2026
Exhibit 107 Incremental Growth by Component 2020 & 2026
Exhibit 108 Incremental Growth by Application 2020 & 2026
Exhibit 109 Incremental Growth in APAC 2020 & 2026
Exhibit 110 Healthcare Chatbots Market in Japan 2020–2026 ($ million)
Exhibit 111 Percentage of Smartphone Ownership in China 2016–2018
Exhibit 112 Percentage of Comparison of AI-based Apps in China
Exhibit 113 Percentage of Cost Savings in Healthcare by mHealth Applications
Exhibit 114 Healthcare Chatbots Market in China 2020–2026 ($ million)
Exhibit 115 Australia Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 116 South Korea Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 117 Healthcare Chatbots Market in India 2020–2026 ($ million)
Exhibit 118 Estimated Number of Mobile Internet Users 2019–2025 (millions)
Exhibit 119 Latin America Healthcare Chatbots Market: Incremental & Absolute Growth
Exhibit 120 Latin America Healthcare Chatbots Market 2020–2026 ($ million)
Exhibit 121 Incremental Growth by End-users 2020 & 2026
Exhibit 122 Incremental Growth by Mode of Delivery 2020 & 2026
Exhibit 123 Incremental Growth by Component 2020 & 2026
Exhibit 124 Incremental Growth by Application 2020 & 2026
Exhibit 125 Incremental Growth in Latin America 2020 & 2026
Exhibit 126 Healthcare Chatbots Market in Brazil 2020–2026 ($ million)
Exhibit 127 Healthcare Chatbots Market in Mexico 2020–2026 ($ million)
Exhibit 128 Healthcare Chatbots Market in Argentina 2020-2026 ($ million)
Exhibit 129 Healthcare Chatbots Market in Middle East & Africa: Absolute & Incremental Growth Comparison
Exhibit 130 Percentage of Mobile Internet Users in 2019 & 2025 in MEA (Penetration Rate)
Exhibit 131 Healthcare Chatbots Market in Middle East & Africa 2020–2026 ($ million)
Exhibit 132 Incremental Growth by End-users 2020 & 2026
Exhibit 133 Incremental Growth by Mode of Delivery 2020 & 2026
Exhibit 134 Incremental Growth by Component 2020 & 2026
Exhibit 135 Incremental Growth by Application 2020 & 2026
Exhibit 136 Incremental Growth in MEA 2020 & 2026
Exhibit 137 Healthcare Chatbots Market in South Africa 2020–2026 ($ million)
Exhibit 138 Healthcare Chatbots Market in Saudi Arabia 2020–2026 ($ million)
Exhibit 139 Number of Internet Users in 2015 & 2021 in UAE
Exhibit 140 Healthcare Chatbots Market in UAE 2020–2026 ($ million)
Exhibit 141 Healthcare Chatbots Market in Turkey 2020–2026 ($ million)
Exhibit 142 Healthcare Chatbots Market in Israel 2020–2026 ($ million)
Exhibit 143 Global Healthcare Chatbots Market by Application 2020−2026 ($ million)
List Of Tables
Table 1 Key Caveats
Table 2 Currency Conversion 2013−2020
Table 3 Significant & Unique Features of Chatbots
Table 4 Features & Dimensions of m-Health Apps and their Functionality
Table 5 Features of Some Healthcare Chatbot Applications
Table 6 North America Healthcare Chatbots Market by End-Users 2020−2026 ($ million)
Table 7 North America Healthcare Chatbots Market by End-users 2020−2026 (%)
Table 8 North America Healthcare Chatbots Market by Mode of Delivery 2020−2026 ($ million)
Table 9 North America Healthcare Chatbots Market by Mode of Delivery 2020−2026 (%)
Table 10 North America Healthcare Chatbots Market by Component 2020−2026 ($ million)
Table 11 North America Healthcare Chatbots Market by Component 2020−2026 (%)
Table 12 North America Healthcare Chatbots Market by Application 2020−2026 ($ million)
Table 13 North America Healthcare Chatbots Market by Application 2020−2026 (%)
Table 14 Top Healthcare Chatbots in US and Their Functionalities
Table 15 Europe Healthcare Chatbots Market by End-users 2020−2026 ($ million)
Table 16 Europe Healthcare Chatbots Market by End-users 2020−2026 (%)
Table 17 Europe Healthcare Chatbots Market by Mode of Delivery 2020−2026 ($ million)
Table 18 Europe Healthcare Chatbots Market by Mode of Delivery 2020−2026 (%)
Table 19 Europe Healthcare Chatbots Market by Component 2020−2026 ($ million)
Table 20 Europe Healthcare Chatbots Market by Component 2020−2026 (%)
Table 21 Europe Healthcare Chatbots Market by Application 2020−2026 ($ million)
Table 22 Europe Healthcare Chatbots Market by Application 2020−2026 (%)
Table 23 APAC Healthcare Chatbots Market by End-users 2020−2026 ($ million)
Table 24 APAC Healthcare Chatbots Market by End-users 2020−2026 (%)
Table 25 APAC Healthcare Chatbots Market by Mode of Delivery 2020−2026 ($ million)
Table 26 APAC Healthcare Chatbots Market by Mode of Delivery 2020−2026 (%)
Table 27 APAC Healthcare chatbots Market by Component 2020−2026 ($ million)
Table 28 APAC Healthcare Chatbots Market by Component 2020−2026 (%)
Table 29 APAC Healthcare Chatbots Market by Application 2020−2026 ($ million)
Table 30 APAC Healthcare Chatbots Market by Application 2020−2026 (%)
Table 31 Latin America Healthcare Chatbots Market by End-users 2020−2026 ($ million)
Table 32 Latin America Healthcare Chatbots Market by End-users 2020−2026 (%)
Table 33 Latin America Healthcare Chatbots Market by Mode of Delivery 2020−2026 ($ million)
Table 34 Latin America Healthcare Chatbots Market by Mode of Delivery 2020−2026 (%)
Table 35 Latin America Healthcare Chatbots Market by Component 2020−2026 ($ million)
Table 36 Latin America Healthcare Chatbots Market by Component 2020−2026 (%)
Table 37 Latin America Healthcare Chatbots Market by Application 2020−2026 ($ million)
Table 38 Latin America Healthcare Chatbots Market by Application 2020−2026 (%)
Table 39 MEA Healthcare Chatbots Market by End-users 2020−2026 ($ million)
Table 40 MEA Healthcare Chatbots Market by End-users 2020−2026 (%)
Table 41 MEA Healthcare Chatbots Market by Mode of Delivery 2020−2026 ($ million)
Table 42 MEA Healthcare Chatbots Market by Mode of Delivery 2020−2026 (%)
Table 43 MEA Healthcare Chatbots Market by Component 2020−2026 ($ million)
Table 44 MEA Healthcare Chatbots Market by Component 2020−2026 (%)
Table 45 MEA Healthcare Chatbots Market by Application 2020−2026 ($ million)
Table 46 MEA Healthcare Chatbots Market by Application 2020−2026 (%)
Table 47 Competitive Structure Analysis of Global Healthcare Chatbots Market
Table 48 Ada Health: Major Product Offerings
Table 49 Buoy Health: Major Product Offerings
Table 50 Babylon: Major Product Offerings
Table 51 Baidu Health: Major Product Offerings
Table 52 GYANT: Major Product Offerings
Table 53 HealthTap: Major Product Offerings
Table 54 Infermedica: Major Product Offerings
Table 55 PACT Care: Major Product Offerings
Table 56 Sensely: Major Product Offerings
Table 57 Your.MD: Major Product Offerings
Table 58 Ariana Digital: Major Product Offerings
Table 59 Creative Virtual: Major Product Offerings
Table 60 HealthJoy: Major Product Offerings
Table 61 Inbenta Technologies: Major Product Offerings
Table 62 Khealth: Major Product Offerings
Table 63 Makerobos Innovation Labs: Major Product Offerings
Table 64 Mediktor: Major Product Offerings
Table 65 Next IT: Major Product Offerings
Table 66 Napier Healthcare: Major Services Offerings
Table 67 Nuance: Major Services Offerings
Table 68 Synthetix: Major Product Offerings
Table 69 Virtual Spirits: Major services Offerings
Table 70 Woebot: Major Services Offerings
Table 71 Wysa: Major Product Offerings
Table 72 X2AI: Major Product Offerings
Table 73 Global Healthcare Chatbots Market by End-users 2020−2026 ($ million)
Table 74 Global Healthcare Chatbots Market by End-users 2020−2026 (%)
Table 75 North America Healthcare Chatbots Market by End-Users 2020–2026 ($ million)
Table 76 North America Healthcare Chatbots Market by End-users 2020-2026(%)
Table 77 Europe Healthcare Chatbots Market by End-users 2020–2026 ($ million)
Table 78 Europe Healthcare Chatbots Market by End-users 2020–2026 (%)
Table 79 APAC Healthcare Chatbots Market by End-users 2020–2026 ($ million)
Table 80 APAC Healthcare Chatbots Market by End-users (%)
Table 81 Latin America Healthcare Chatbots Market by End-users 2020–2026 ($ million)
Table 82 Latin America Healthcare Chatbots Market by End-users 2020–2026 (%)
Table 83 MEA Healthcare Chatbots Market by End-users 2020–2026 ($million)
Table 84 MEA Healthcare Chatbots Market by End-users 2020–2026 (%)
Table 85 Global Healthcare Chatbots Market by Mode of Delivery 2020−2026 ($ million)
Table 86 Global Healthcare Chatbots Market by Mode of Delivery 2020−2026 (%)
Table 87 North America Healthcare Chatbots Market by Mode of Delivery 2020–2026 ($ million)
Table 88 North America Healthcare Chatbots Market by Mode of Delivery 2020–2026 (%)
Table 89 Europe Healthcare Chatbots Market by Mode of Delivery 2020–2026 ($ million)
Table 90 Europe Healthcare Chatbots Market by Mode of Delivery 2020–2026 (%)
Table 91 APAC Healthcare Chatbots Market by Mode of Delivery 2020–2026 ($ million)
Table 92 APAC Healthcare Chatbots Market by Mode of Delivery (%)
Table 93 Latin America Healthcare Chatbots Market by Mode of Delivery 2020–2026 ($ million)
Table 94 Latin Healthcare chatbots Market by Mode of Delivery 2020–2026 (%)
Table 95 MEA Healthcare Chatbots Market by Mode of Delivery 2020–2026 ($ million)
Table 96 MEA Healthcare Chatbots Market by Mode of Delivery 2020–2026 (%)
Table 97 Global Healthcare Chatbots Market by Component 2020−2026 ($ million)
Table 98 Global Healthcare Chatbots Market by Component 2020−2026 (%)
Table 99 North America Healthcare Chatbots Market by Component 2020–2026 ($ million)
Table 100 North America Healthcare Chatbots Market by Component 2020–2026 (%)
Table 101 Europe Healthcare Chatbots Market by Component 2020–2026 ($ million)
Table 102 Europe Healthcare Chatbots Market by Component 2020–2026 (%)
Table 103 APAC Healthcare Chatbots Market by Component 2020–2026 ($ million)
Table 104 APAC Healthcare Chatbots Market by Component (%)
Table 105 Latin America Healthcare Chatbots Market by Component 2020–2026 ($ million)
Table 106 Latin Healthcare Chatbots Market by Component 2020–2026 (%)
Table 107 MEA Healthcare Chatbots Market by Component 2020–2026 ($ million)
Table 108 MEA Healthcare Chatbots Market by Component 2020–2026 (%)
Table 109 Global Healthcare Chatbots Market by Application 2020−2026 (%)
Table 110 North America Healthcare Chatbots Market by Application 2020–2026 ($ million)
Table 111 North America Healthcare Chatbots Market by Application 2020–2026 (%)
Table 112 Europe Healthcare Chatbots Market by Application 2020–2026 ($ million)
Table 113 Europe Healthcare Chatbots Market by Application 2020–2026 (%)
Table 114 APAC Healthcare Chatbots Market by Application 2020–2026 ($ million)
Table 115 APAC Healthcare Chatbots Market by Application (%)
Table 116 Latin America Healthcare Chatbots Market by Application 2020–2026 ($ million)
Table 117 Latin America Healthcare Chatbots Market by Application 2020–2026 (%)
Table 118 MEA Healthcare Chatbots Market by Application 2020–2026 ($ million)
Table 119 MEA Healthcare Chatbots Market by Application 2020–2026 (%)
Table 120 Global Healthcare Chatbots Market by Geography 2020−2026 ($ million)
Table 121 Global Healthcare Chatbots Market by Geography 2020−2026 (%)
Table 122 Global Healthcare Providers Chatbots Market 2020−2026 ($ million)
Table 123 Global Healthcare Providers Chatbots Market 2020−2026 (%)
Table 124 Global Healthcare Chatbots Patients Market 2020−2026 ($ million)
Table 125 Global Healthcare Chatbots Patients Market 2020−2026 (%)
Table 126 Global Healthcare Payers Chatbots Market 2020−2026 ($ million)
Table 127 Global Healthcare Payers Chatbots Market 2020−2026 (%)
Table 128 Global Healthcare Other End-user Chatbots Market 2020−2026 ($ million)
Table 129 Global Healthcare Other End-user Chatbots Market 2020−2026 (%)
Table 130 Global Cloud-based Healthcare Chatbots Market 2020−2026 ($ million)
Table 131 Global Cloud-based Healthcare Chatbots Market 2020−2026 (%)
Table 132 Global On-premise Healthcare Chatbots Market 2020−2026 ($ million)
Table 133 Global On-premise Healthcare Chatbots Market 2020−2026 (%)
Table 134 Global Healthcare Chatbots Software Market 2020−2026 ($ million)
Table 135 Global Healthcare Chatbots Software Market 2020−2026 (%)
Table 136 Global Healthcare Chatbots Services Market 2020−2026 ($ million)
Table 137 Global Healthcare Chatbots Services Market 2020−2026 (%)
Table 138 Global Symptom Checking & Medication Assistance Chatbots Market 2020−2026 ($ million)
Table 139 Global Symptom Checking & Medication Assistance Chatbots Market 2020−2026 (%)
Table 140 Global Appointment Booking & Medical Guidance Chatbots Market 2020−2026 ($ million)
Table 141 Global Appointment Booking & Medical Guidance Chatbots Market 2020−2026 (%)
1 Research Methodology
2 Research Objectives
3 Research Process
4 Scope & Coverage
4.1 Market Definition
4.1.1 Inclusions
4.1.2 Exclusions
4.1.3 Market Estimation Caveats
4.2 Base Year
4.3 Scope of the Study
4.3.1 Market Segmentation by End-users
4.3.2 Market Segmentation by Mode of Delivery
4.3.3 Market by Component
4.3.4 Market Segmentation by Application
4.3.5 Market Segmentation by Geography
5 Report Assumptions & Caveats
5.1 Key Caveats
5.2 Currency Conversion
5.3 Market Derivation
6 Market at a Glance
7 Introduction
7.1 Overview
7.1.1 Chatbots in Healthcare Industry
8 Market Opportunities & Trends
8.1 Demand for Ai-Based Chatbots to Deliver Superior Customer Experience
8.2 Advancements in Chatbots Through NLP
8.3 Increased Acceptance/Awareness of Chatbots Due to Covid-19
8.4 Emergence of Social Media Oriented Chatbots
9 Market Growth Enablers
9.1 High Demand for Mobile Health Apps
9.2 Growing Internet Connectivity & Smartphone Penetration
9.3 Favorable Initiatives to Boost Chatbots in Healthcare Services
9.4 Rising Need for Virtual Assistance in Healthcare
10 Market Restraints
10.1 Concerns Regarding Data Privacy
10.2 Lack of Awareness & Skilled Healthcare Professionals
10.3 High Deployment Costs of Chatbots
11 Market Landscape
11.1 Market Overview
11.2 Market Size & Forecast
11.2.1 End-users Insights
11.2.2 Mode of Delivery Insights
11.2.3 Component Insights
11.2.4 Application Insights
11.3 Five Forces Analysis
11.3.1 Threat of New Entrants
11.3.2 Bargaining Power of Suppliers
11.3.3 Bargaining Power of Buyers
11.3.4 Threat of Substitutes
11.3.5 Competitive Rivalry
12 End-Users
12.1 Market Snapshot & Growth Engine
12.2 Market Overview
12.3 Healthcare Providers
12.3.1 Market Overview
12.3.2 Market Size & Forecast
12.3.3 Healthcare Providers: Geographical Segmentation
12.4 Patients
12.4.1 Market Overview
12.4.2 Market Size & Forecast
12.4.3 Patients: Geographical Segmentation
12.5 Payers
12.5.1 Market Overview
12.5.2 Market Size & Forecast
12.5.3 Payers: Geographical Segmentation
12.6 Others
12.6.1 Market Overview
12.6.2 Market Size & Forecast
12.6.3 Others: Geographical Segmentation
13 Mode of Delivery
13.1 Market Snapshot & Growth Engine
13.2 Market Overview
13.3 Cloud-Based
13.3.1 Market Overview
13.3.2 Market Size & Forecast
13.3.3 Cloud-Based: Geographical Segmentation
13.4 On-Premise
13.4.1 Market Overview
13.4.2 Market Size & Forecast
13.4.3 On-Premise: Geographical Segmentation
14 Component
14.1 Market Snapshot & Growth Engine
14.2 Market Overview
14.3 Software
14.3.1 Market Overview
14.3.2 Market Size & Forecast
14.3.3 Software: Geographical Segmentation
14.4 Services
14.4.1 Market Overview
14.4.2 Market Size & Forecast
14.4.3 Services: Geographical Segmentation
15 Application
15.1 Market Snapshot & Growth Engine
15.2 Market Overview
15.3 Symptom Checking & Medication Assistance
15.3.1 Market Overview
15.3.2 Market Size & Forecast
15.3.3 Symptom Checking & Medication Assistance: Geographical Segmentation
15.4 Appointment Scheduling & Medical Guidance
15.4.1 Market Overview
15.4.2 Market Size & Forecast
15.4.3 Appointment Scheduling & Medical Guidance: Geographical Segmentation
16 Geography
16.1 Market Snapshot & Growth Engine
16.2 Geographic Overview
17 North America
17.1 Market Overview
17.2 Market Size & Forecast
17.2.1 North America: End-User Segmentation
17.2.2 North America: Mode of Delivery
17.2.3 North America: Component
17.2.4 North America: Application
17.3 Key Countries
17.3.1 US: Market Size & Forecast
17.3.2 Canada: Market Size & Forecast
18 Europe
18.1 Market Overview
18.2 Market Size & Forecast
18.2.1 Europe: End-user Segmentation
18.2.2 Europe: Mode of Delivery
18.2.3 Europe: Component
18.2.4 Europe: Application
18.3 Key Countries
18.3.1 UK: Market Size & Forecast
18.3.2 France: Market Size & Forecast
18.3.3 Germany: Market Size & Forecast
18.3.4 Italy: Market Size & Forecast
18.3.5 Spain: Market Size & Forecast
18.3.6 Netherlands: Market Size & Forecast
19 APAC
19.1 Market Overview
19.2 Market Size & Forecast
19.2.1 APAC: End-user Segmentation
19.2.2 APAC: Mode of Delivery
19.2.3 APAC: Component
19.2.4 APAC: Application
19.3 Key Countries
19.3.1 Japan: Market Size & Forecast
19.3.2 China: Market Size & Forecast
19.3.3 Australia: Market Size & Forecast
19.3.4 South Korea: Market Size & Forecast
19.3.5 India: Market Size & Forecast
20 Latin America
20.1 Market Overview
20.2 Market Size & Forecast
20.2.1 Latin America: End-user Segmentation
20.2.2 Latin America: Mode of Delivery
20.2.3 Latin America: Component
20.2.4 Latin America: Application
20.3 Key Countries
20.3.1 Brazil: Market Size & Forecast
20.3.2 Mexico: Market Size & Forecast
20.3.3 Argentina: Market Size & Forecast
21 Middle East & Africa
21.1 Market Overview
21.2 Market Size & Forecast
21.2.1 Middle East & Africa: End-user Segmentation
21.2.2 Middle East & Africa: Mode of Delivery
21.2.3 Middle East & Africa: Component
21.2.4 Middle East & Africa: Application
21.3 Key Countries
21.3.1 South Africa: Market Size & Forecast
21.3.2 Saudi Arabia: Market Size & Forecast
21.3.3 UAE: Market Size & Forecast
21.3.4 Turkey: Market Size & Forecast
21.3.5 Israel: Market Size & Forecast
22 Competitive Landscape
22.1 Competition Overview
22.2 Market Share Analysis
22.2.1 Ada Health
22.2.2 Baidu
22.2.3 Buoy Health
22.2.4 Babylon
22.2.5 GYANT
22.2.6 HealthTap
22.2.7 Infermedica
22.2.8 Sensely
22.2.9 Your.MD
23 Key Company Profiles
23.1 Ada Health
23.1.1 Business Overview
23.1.2 Product Offerings
23.1.3 Key Strategies
23.1.4 Key Strengths
23.1.5 Key Opportunities
23.2 Buoy Health
23.2.1 Business Overview
23.2.2 Product Offerings
23.2.3 Key Strategies
23.2.4 Key Strengths
23.2.5 Key Opportunities
23.3 Babylon
23.3.1 Business Overview
23.3.2 Product Offerings
23.3.3 Key Strategies
23.3.4 Key Strengths
23.3.5 Key Opportunities
23.4 Baidu
23.4.1 Business Overview
23.4.2 Product Offerings
23.4.3 Key Strategies
23.4.4 Key Strengths
23.4.5 Key Opportunities
23.5 GYANT
23.5.1 Business Overview
23.5.2 Product Offerings
23.5.3 Key Strategies
23.5.4 Key Strengths
23.5.5 Key Opportunities
23.6 HealthTap
23.6.1 Business Overview
23.6.2 Product Offerings
23.6.3 Key Strategies
23.6.4 Key Strengths
23.6.5 Key Opportunities
23.7 Infermedica
23.7.1 Business Overview
23.7.2 Product Offerings
23.7.3 Key Strategies
23.7.4 Key Strengths
23.7.5 Key Opportunities
23.8 Pact Care
23.8.1 Business Overview
23.8.2 Product Offerings
23.8.3 Key Strategies
23.8.4 Key Strengths
23.8.5 Key Opportunities
23.9 Sensely
23.9.1 Business Overview
23.9.2 Product Offerings
23.9.3 Key Strategies
23.9.4 Key Strengths
23.9.5 Key Opportunities
23.10 YOUR.MD
23.10.1 Business Overview
23.10.2 Product Offerings
23.10.3 Key Strategies
23.10.4 Key Strengths
23.10.5 Key Opportunities
24 Other Prominent Vendors
24.1 Ariana Digital Health
24.1.1 Business Overview
24.1.2 Product Offerings
24.1.3 Key Strategies & strengths
24.2 Creative Virtual
24.2.1 Business Overview
24.2.2 Product Offerings
24.2.3 Key Strategies
24.2.4 Key Strengths
24.3 HealthJoy
24.3.1 Business Overview
24.3.2 Product Offerings
24.3.3 Key Strategies
24.3.4 Key Strengths
24.4 Inbenta Technologies
24.4.1 Business Overview
24.4.2 Product Offerings
24.4.3 Key Strategies
24.4.4 Key Strengths
24.5 Khealth
24.5.1 Business Overview
24.5.2 Product Offerings
24.5.3 Key Strategies
24.5.4 Key Strengths
24.6 Makerobos Innovation Labs
24.6.1 Business Overview
24.6.2 Product Offerings
24.6.3 Key Strategies
24.6.4 Key Strengths
24.7 Mediktor
24.7.1 Business Overview
24.7.2 Product Offerings
24.7.3 Key Strategies
24.7.4 Key Strengths
24.8 Next IT
24.8.1 Business Overview
24.8.2 Product Offerings
24.8.3 Key Strategies
24.8.4 Key Strengths
24.9 Napier Healthcare
24.9.1 Business Overview
24.9.2 Product Offerings
24.9.3 Key Strategies
24.9.4 Key Strengths
24.10 Nuance
24.10.1 Business Overview
24.10.2 Product Offerings
24.10.3 Key Strategies
24.10.4 Key Strengths
24.11 Synthetix
24.11.1 Business Overview
24.11.2 Product Offerings
24.11.3 Key Strategies
24.11.4 Key Strengths
24.12 Virtual Spirits
24.12.1 Business Overview
24.12.2 Product Offerings
24.12.3 Key Strategies
24.12.4 Key Strengths
24.13 Woebot
24.13.1 Business Overview
24.13.2 Product Offerings
24.13.3 Key Strategies
24.13.4 Key Strengths
24.14 Wysa
24.14.1 Business Overview
24.14.2 Product Offerings
24.14.3 Key Strategies
24.14.4 Key Strengths
24.15 X2AI
24.15.1 Business Overview
24.15.2 Product Offerings
24.15.3 Key Strategies
24.15.4 Key Strengths
25 Report Summary
25.1 Key Takeaways
25.2 Strategic Recommendations
26 Quantitative Summary
26.1 Market by End-Users
26.1.1 North America: End-user Segmentation
26.1.2 Europe: End-user Segmentation
26.1.3 APAC: End-user Segmentation
26.1.4 Latin America: End-user Segmentation
26.1.5 Middle East & Africa: End-user Segmentation
26.2 Market by Mode of Delivery
26.2.1 North America: Mode of Delivery Segmentation
26.2.2 Europe: Mode of Delivery Segmentation
26.2.3 APAC: Mode of Delivery Segmentation
26.2.4 Latin America: Mode of Delivery Segmentation
26.2.5 Middle East & Africa: Mode of Delivery Segmentation
26.3 Market by Component
26.3.1 North America: Component Segmentation
26.3.2 Europe: Component segmentation
26.3.3 APAC: Component Segmentation
26.3.4 Latin America: Component Segmentation
26.3.5 Middle East & Africa: Component Segmentation
26.4 Market by Application
26.4.1 North America: Application Segmentation
26.4.2 Europe: Application Segmentation
26.4.3 APAC: Application Segmentation
26.4.4 Latin America: Application Segmentation
26.4.5 Middle East & Africa: Application Segmentation
26.5 Market by Geography
26.5.1 Healthcare Providers: Geographical Segmentation
26.5.2 Patients: Geographical Segmentation
26.5.3 Payers: Geographical Segmentation
26.5.4 Other End-users: Geographical Segmentation
26.5.5 Cloud-based: Geographical Segmentation
26.5.6 On-Premise: Geographical Segmentation
26.5.7 Software: Geographical Segmentation
26.5.8 Services: Geographical Segmentation
26.5.9 Symptom Checking & Medication Assistance: Geographical Segmentation
26.5.10 Appointment Booking & Medical Guidance: Geographical Segmentation
27 Appendix
27.1 Abbreviations
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