Online Fax Market - Global Outlook and Forecast 2017 - 2022

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ONLINE FAX MARKET SIZE WILL REACH OVER USD 2.4 BILLION BY 2022, GROWING AT A CAGR OF AROUND 11% DURING 2016-2022

Online Fax Market Size, Share, & Trends Analysis Report By User Types (Individual and home office, Small and medium enterprises (SMEs), and Large enterprises), by Industry Sector (Health sector, Financial services and mortgage companies, Legal sector, Manufacturing, transportation, and logistics sector, and Other sectors), and by Geography (APAC, EMEA, Latin America, and North America) Global Analysis Report, Global Outlook, Market Trends, Competitive Landscape, Share, Growth Potential & Forecast, 2017 – 2022
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ONLINE FAX MARKET REPORT

REPORT ATTRIBUTEDETAILS
Market Size (Revenue)USD 2.4 BILLION (2022)
CAGR11% (2016-2022)
Base Year2016
Forecast Year2022
Market SegmentsBy User Types (Individual and home office, Small and medium enterprises (SMEs), and Large enterprises), by Industry Sector (Health sector, Financial services and mortgage companies, Legal sector, Manufacturing, transportation, and logistics sector, and Other sectors)
Geographic AnalysisAPAC, EMEA, Latin America, and North America
Countries CoveredAustralia, Brazil, Canada, China, France, Germany, South Africa, UAE, UK, and US
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INDUSTRY INSIGHTS

The global online fax market is expected to cross $2.4 billion, growing impressively at a CAGR close to 11% during 2016−2022. Many organizations across the world still believe faxing is a securer way of communication than other modern methods. This is likely to aid in the growth of the market during the forecast period.  The healthcare sector in North America will witness a healthy CAGR during the forecast period.

RingCentral, eFax, HelloFax, SRFax, Nextiva, Open Text are the major players in the market.

The report provides a holistic view of the global market, the companies involved in the market, and the factors driving its growth. It also provides information on some of the latest trends that have started to surface and are likely to become strong market driving forces over the next five years. This report also provides the Porter’s Five Forces analysis along with a description of each force and its impact on the market. Further, the report also provides complete value chain analysis of the global market.

ONLINE FAX MARKET: KEY VENDOR ANALYSIS

International players are likely to grow inorganically by acquiring regional or local players

The market for internet faxing is becoming competitive due to the evolution of cloud-based faxing technology.  J2 Global, the owner of eFax, is a leader in the global online fax market. RingCentral, eFax, HelloFax, SRFax, Nextiva, Open Text are major vendors profiled in the report

Other prominent vendors include FaxAge, MetroFax, MyFax, Sfax, Fax.to, FAXZERO, SpeedFax, iFax, Biscom, Phaxio, Messagenet, InterFAX, PamFax, FaxBetter, Vonage, GoldFax, Moove, Retarus, XMedius, EtherFax, Esker, Softlinx, Neotel (Lqiuid Telecom), Alohi SA (FAX.PLUS), Crosby Fax, MonFax, ComFax, eComfax (Cloud Worldwide Services), OceanX Technology, Utbox, GoLogic Group (GoFax).

ONLINE FAX MARKET: DYNAMICS

Increased adoption of cloud-based communication and collaboration platforms to drive the market growth

Reduced capital and operational expenditure through internet fax services, flexibility and scalability of internet fax, automation of fax workflow, and increased adoption of cloud-based communication and collaboration platform are the major factors that are going to boost the market growth. Further, the report includes the latest trends and opportunities such as high preference of green offices. With increasing adoption of online fax, the consumption of paper can be controlled to a large extent, which can lead to the greener and cleaner environment. Other trends explained in the report are migration to the cloud-based faxing model, availability of hybrid fax solutions, and vendor consolidation.

ONLINE FAX MARKET: SEGMENTAL OVERVIEW 

Healthcare sector will contribute maximum revenue

In terms of industry sectors, the use of online fax services is higher in the healthcare and financial sectors because of the regulatory compliance such as HIPPA and data protection laws. This trend will also continue during the forecast period. There is also a strong contribution from government, education institutions, manufacturing, and law firms to the revenue of the market from across the globe. Small-scale manufacturing, transportation, and logistics providers will enable the growth of the market through adoption of online fax services during the forecast period. 

Large enterprises are the major contributors of online fax with 48.6% of share to the market. The market for home office users will decline during the forecast period because of the growth of their organizations, and hence adding more revenue to the SME markets.

ONLINE FAX MARKET: GEOGRAPHICAL ANALYSIS

North America to account for the largest market share

North America is likely to be the largest market followed by Europe. The availability of local and toll-free number in the North America region at no extra cost for the basic plan is major boost to the market.  The healthcare sector in North America is likely to contribute the maximum revenue chunk to the online fax market in the region. In Europe, the online fax services market has witness a high growth in the UK, Germany, and France. The APAC region will witness tremendous growth during the forecast period. In the RoW region, the adoption of online fax service is expected to grow during the forecast period only through integration of fax solutions with document management or cloud communication software.

The online fax market research report includes in-depth coverage of the industry analysis with revenue and forecast insights for the following segments:

User Types

  • Individual and home office
  • Small and medium enterprises (SMEs)
  • Large enterprises

Industry Sector

  • Health sector
  • Financial services and mortgage companies
  • Legal sector
  • Manufacturing, transportation, and logistics sector
  • Other sectors

Major Geographies

  • APAC
  • EMEA
  • Latin America
  • North America

Key Countries

  • Australia
  • Brazil
  • Canada
  • China
  • France
  • Germany
  • South Africa
  • UAE
  • UK
  • US

Frequently Asked Questions

What is the online fax market size and growth forecast?

The global online fax market size to reach revenues $2.4 billion, growing at a CAGR of around 11% during 2016-2022.

What are the factors impacting the growth of the online fax market?

The market for internet faxing is becoming competitive due to the evolution of cloud-based faxing technology.

Who are the key players in the online fax market?

The key players in the online fax market are RingCentral, eFax, HelloFax, SRFax, Nextiva, and Open Text.

Which segment is contributing to the online fax market growth?

In terms of industry sectors, the use of online fax services is higher in the healthcare and financial sectors because of the regulatory compliance such as HIPPA and data protection laws.

The global online fax market is likely to cross $2.4 billion by 2022.  

The advancement in technology and flexibility provided by online fax vendors enable organizations to automate their fax solutions and hence is a major driver for the growth of the market.  North America leads the market constituting the largest share, however, the online fax market in the APAC and RoW regions are growing immensely and will witness a healthy growth during the forecast period.  While the healthcare sector is likely to contribute maximum revenue to the market, the manufacturing, transportation and logistics sectors are going to post the highest growth CAGR during the forecast period.

    Online Fax Market Segmentation

Online Fax Market Segmentation

Report Timeline

  • Base Year:                  2016  
  • Forecast Year:            2017–2022  

Major vendors profiled in the report are as following:

  • RingCentral
  • eFax
  • HelloFax
  • SRFax
  • Nextiva
  • Open Text

Other prominent vendors include FaxAge, MetroFax, MyFax, Sfax, Fax.to, FAXZERO, SpeedFax, iFax, Biscom, Phaxio, Messagenet, InterFAX, PamFax, FaxBetter, Vonage, GoldFax, Moove, Retarus, XMedius, EtherFax, Esker, Softlinx, Neotel (Liqiuid Telecom), Alohi SA (FAX.PLUS), Crosby Fax, MonFax, ComFax, eComfax (Cloud Worldwide Services), OceanX Technology, Utbox, GoLogic Group (GoFax).

Scope of the Report

The study considers the present scenario of the global online fax market and its market dynamics for the period 2016−2022. The study covers a detailed overview of various market growth enablers, restraints, and trends. The study on online fax covers both the demand and supply sides of the market. It also profiles and analyzes the leading six companies and 24 other prominent companies operating in the online fax market.

To calculate the market size, the report considers the revenue generated by vendors in the market through the subscription of fax services by end-users. The report also considers geographical revenue via customer operating locations.

The report provides the analysis of the key segments of the market by user, industry, geography, and vendors. It provides a detailed analysis of revenue from various segments:

User Types

  • Individual and home office
  • Small and medium enterprises (SMEs)
  • Large enterprises

Industry Sector

  • Health sector
  • Financial services and mortgage companies
  • Legal sector
  • Manufacturing, transportation, and logistics sector
  • Other sectors

Major Geographies

  • APAC
  • EMEA
  • Latin America
  • North America

Key Countries

  • Australia
  • Brazil
  • Canada
  • China
  • France
  • Germany
  • South Africa
  • UAE
  • UK
  • US

List of Exhibits

Exhibit 1         Segmentation of Online Fax Market

Exhibit 2         Key Geographies Definition

Exhibit 3         Key Caveats

Exhibit 4         Market Size Calculation Approach 2016

Exhibit 5         History of fax

Exhibit 6         Fax Deployment Models

Exhibit 7         Global Online Fax Market 2016-2022 ($ million)

Exhibit 8         Five Forces Analysis 2016

Exhibit 9         Individual and Home Users Online Fax Market 2016-2022 ($)

Exhibit 10       Small and Medium Enterprise Online Fax Market 2016-2022 ($)

Exhibit 11       Large Enterprise Online Fax Market 2016-2022 ($)

Exhibit 12       Online Fax Market by End-Users

Exhibit 13       Online Fax Market of Healthcare Market 2016-2022 ($)

Exhibit 14       Online Fax Production vs End User Usage in Healthcare Sector 2016-2022 ($)

Exhibit 15       Online Fax Market of Financial Institutions & Mortgage Companies 2016-2022 ($)

Exhibit 16       Online Fax Production vs End User Usage in Financial Institutions & Mortgage Companies 2016-2022 ($)

Exhibit 17       Online Fax Market of Legal Firms 2016-2022 ($)

Exhibit 18       Online Fax Production vs End User Usage in Legal Firms 2016-2022 ($)

Exhibit 19       Online Fax Market of Manufacturing Sector 2016-2022 ($)

Exhibit 20       Online Fax Production vs End User Usage in Manufacturing Sector 2016-2022 ($)

Exhibit 21       Online Fax Market of Other Sectors 2016-2022 ($)

Exhibit 22       Online Fax Production vs End User Usage in Other Sectors 2016-2022 ($)

Exhibit 23       Online Fax Market by Geography

Exhibit 24       Market Revenue Growth Rates Comparison by Geography

Exhibit 25       Online Fax Market in North America 2016-2022 ($)

Exhibit 26       Online Fax Market in North America for Healthcare Sector 2016-2022 ($)

Exhibit 27       Online Fax Market in North America for Financial Institution and Mortgage Companies 2016-2022 ($)

Exhibit 28       Online Fax Market in North America for Legal Sector 2016-2022 ($)

Exhibit 29       Online Fax Market in North America for Manufacturing 2016-2022 ($)

Exhibit 30       Online Fax Market in North America for Other Sectors 2016-2022 ($)

Exhibit 31       Online Fax Market in the USA 2016-2022 ($)

Exhibit 32       Online Fax Market in Canada 2016-2022 ($)

Exhibit 33       Online Fax Market in Europe 2016-2022 ($)

Exhibit 34       Online Fax Market in Europe for Healthcare Sector 2016-2022 ($)

Exhibit 35       Online Fax Market in Europe for Financial Services and Mortgage Companies 2016-2022 ($)

Exhibit 36       Online Fax Market in Europe for Legal Sector 2016-2022 ($)

Exhibit 37       Online Fax Market in Europe for Manufacturing, Transportation, and Logistics sector 2016-2022 ($)

Exhibit 38       Online Fax Market in Europe for Other Sectors 2016-2022 ($)

Exhibit 39       Online Fax Market in the UK 2016-2022 ($ million)

Exhibit 40       Online Fax Market in Germany 2016-2022 ($ million)

Exhibit 41       Online Fax Market in France 2016-2022 ($ million)

Exhibit 42       Online Fax Market in APAC 2016-2022 ($)

Exhibit 43       Online Fax Market in APAC for Healthcare Sector 2016-2022 ($)

Exhibit 44       Online Fax Market in APAC for Financial Services and Mortgage Companies 2016-2022 ($)

Exhibit 45       Online Fax Market in APAC for Legal Sector 2016-2022 ($)

Exhibit 46       Online Fax Market in APAC for Manufacturing, Transportation, and Logistics sector 2016-2022 ($)

Exhibit 47       Online Fax Market in APAC for Other Sectors 2016-2022 ($)

Exhibit 48       Online Fax Market in China 2016-2022 ($)

Exhibit 49       Online Fax Market in Australia 2016-2022 ($)

Exhibit 50       Online Fax Market in India 2016-2022 ($)

Exhibit 51       Online Fax Market in Rest of the World 2016-2022 ($)

Exhibit 52       Online Fax Market in ROW for Healthcare Sector 2016-2022 ($)

Exhibit 53       Online Fax Market in ROW for Financial Services and Mortgage Companies 2016-2022 ($)

Exhibit 54       Online Fax Market in ROW for Legal Sector 2016-2022 ($)

Exhibit 55       Online Fax Market in ROW for Manufacturing, Transportation, and Logistics Sector 2016-2022 ($)

Exhibit 56       Online Fax Market in ROW for Other Sectors 2016-2022 ($)

Exhibit 57       Online Fax Market in South Africa 2016-2022 ($)

Exhibit 58       Online Fax Market in Brazil 2016-2022 ($)

Exhibit 59       Online Fax Market in United Arab Emirates 2016-2022 ($)

 

List of Tables

Table 1            Global Online Fax Market by User Type 2016-2022 ($)

Table 2            Global Online Fax Market by Industry Sector 2016-2022 ($)

Table 3            Key Vendor Product Feature Comparison

Table 4            Qualitative Summary of Global Online Fax Market

Table 5            Quantitative Summary of Global Online Fax Market by User Type ($ million)

Table 6            Quantitative Summary of Global Online Fax Market by Industry Sector ($ million)

Table 7            Quantitative Summary of Global Online Fax Market by Geography ($ million)

Table 8            Quantitative Summary of Global Online Fax Market by Geography (revenue %)

Table 9            Quantitative Summary of North America Online Fax Market by Industry Sector ($ millions)

Table 10           Quantitative Summary of Europe Online Fax Market by Industry Sector ($ millions)

Table 11           Quantitative Summary of APAC Online Fax Market by Industry Sector ($ millions)

Table 12          Quantitative Summary of ROW Online Fax Market by Industry Sector ($ millions)

1          Research Methodology

2          Research objectives

3          Research Process

4          Report Coverage

4.1       Market Definition

4.2       Base Year

4.3       Scope of Study

4.3.1   Market Segmentation by User Type

4.3.2   Market Segmentation by Industry Sector

4.3.3   Market Segmentation by Geography

 

5          Report Assumptions & Caveats

5.1.1   Inclusions

5.1.2   Exclusions

5.2       Currency Conversion rate

5.3       Market Derivation

 

6          Market at a Glance

7          Introduction

8          Market Dynamics

8.1       Market Growth Enablers

8.1.1   Reduced capital and operational expenditure through internet-based faxing solution

8.1.2   Flexibility and scalability of Internet fax

8.1.3   Automation of fax workflow

8.1.4   Increased adoption of cloud-based communication and collaboration platform

8.2       Market Growth Restraint

8.2.1   Security concerns of online faxing

8.2.2   Existence of traditional fax solutions

8.2.3   Alternative to Fax

8.3       Market Opportunities & trends

8.3.1   Operating green office environments

8.3.2   Migration to cloud-based faxing from fax server

8.3.3   Availability of hybrid fax solutions

8.3.4   Vendor Consolidation

 

9          Global online fax Market

9.1       Market Overview

9.1.1   Market Size & Forecast

9.2       Porter’s Five Forces Analysis

9.2.1   Threat of New Entrants

9.2.2   Bargaining Power of Suppliers

9.2.3   Bargaining Power of Buyers

9.2.4   Threat of Substitutes

9.2.5   Competitive Rivalry

 

10        Online Fax Market- By User Type

10.1    Individuals and Home Users

10.1.1 Market Overview

10.1.2 Market Size & Forecast

10.2    Small and Medium Enterprise (SME)

10.2.1 Market Overview

10.2.2 Market Size & Forecast

10.3    Large Enterprise

10.3.1 Market Overview

10.3.2 Market Size & Forecast

 

11        Online Fax Market- by Industry Sector

11.1    Market Overview

11.2    Healthcare Sector

11.2.1 Market Overview

11.2.2 Market Size & Forecast

11.3    Financial Institutions & Mortgage Companies

11.3.1 Market Overview

11.3.2 Market Size & Forecast

11.4    Legal Firms

11.4.1 Market Overview

11.4.2 Market Size & Forecast

11.5    Manufacturing, Transport and Logistics sector

11.5.1 Market Overview

11.5.2 Market Size & Forecast

11.6    Other Sectors

11.6.1 Market Overview

11.6.2 Market Size & Forecast

 

12        Online Fax Market – by Geography

12.1    Market Overview

12.1.1 Market Size & Forecast

 

13        North America: Online Fax Market

13.1    Market Overview

13.1.1 Market Size & Forecast

13.2    Online Fax Market in North America By Industry Sector

13.2.1 Healthcare Sector

13.2.2 Market Overview

13.2.3 Market Size & Forecast

13.2.4 Financial Institution and Mortgage Companies

13.2.5 Market Overview

13.2.6 Market Size & Forecast

13.2.7 Legal Sector

13.2.8 Market Overview

13.2.9 Market Size & Forecast

13.2.10           Manufacturing

13.2.11           Market Overview

13.2.12           Market Size & Forecast

13.2.13           Other Sectors

13.2.14           Market Overview

13.2.15           Market Size & Forecast

13.3    Key Countries

13.3.1 United States of America (USA)

13.3.2 Market Overview

13.3.3 Market Size & Forecast

13.3.4 Canada

13.3.5 Market Overview

13.3.6 Market Size & Forecast

 

14        Europe: Online Fax Market

14.1    Market Overview

14.1.1 Market Size & Forecast

14.2    Online Fax Market in Europe By Industry Sector

14.2.1 Healthcare Sector

14.2.2 Market Overview

14.2.3 Market Size & Forecast

14.2.4 Financial Institution and Mortgage Companies

14.2.5 Market Overview

14.2.6 Market Size & Forecast

14.2.7 Legal Sector

14.2.8 Market Overview

14.2.9 Market Size & Forecast

14.2.10           Manufacturing

14.2.11           Market Overview

14.2.12           Market Size & Forecast

14.2.13           Other Sectors

14.2.14           Market Overview

14.2.15           Market Size & Forecast

14.3    Key Countries

14.3.1 United Kingdom (UK)

14.3.2 Market Overview

14.3.3 Market Size & Forecast

14.3.4 Germany

14.3.5 Market Overview

14.3.6 Market Size & Forecast

14.3.7 Italy

14.3.8 Market Overview

14.3.9 Market Size & Forecast

 

15        APAC: Online Fax Market

15.1    Market Overview

15.1.1 Market Size & Forecast

15.2    Online Fax Market in APAC By Industry Sector

15.2.1 Healthcare Sector

15.2.2 Market Overview

15.2.3 Market Size & Forecast

15.2.4 Financial Institution and Mortgage Companies

15.2.5 Market Overview

15.2.6 Market Size & Forecast

15.2.7 Legal Sector

15.2.8 Market Overview

15.2.9 Market Size & Forecast

15.2.10           Manufacturing

15.2.11           Market Overview

15.2.12           Market Size & Forecast

15.2.13           Other Sectors

15.2.14           Market Overview

15.2.15           Market Size & Forecast

15.3    Key Countries

15.3.1 China

15.3.2 Market Overview

15.3.3 Market Size & Forecast

15.3.4 Australia

15.3.5 Market Overview

15.3.6 Market Size & Forecast

15.3.7 India

15.3.8 Market Overview

15.3.9 Market Size & Forecast

 

16        Rest of the World (R0W): Online Fax Market

16.1    Market Overview

16.1.1 Market Size & Forecast

16.2    Online Fax Market in Rest of the World (ROW) By Industry Sector

16.2.1 Healthcare Sector

16.2.2 Market Overview

16.2.3 Market Size & Forecast

16.2.4 Financial Institution and Mortgage Companies

16.2.5 Market Overview

16.2.6 Market Size & Forecast

16.2.7 Legal Sector

16.2.8 Market Overview

16.2.9 Market Size & Forecast

16.2.10           Manufacturing

16.2.11           Market Overview

16.2.12           Market Size & Forecast

16.2.13           Other Sectors

16.2.14           Market Overview

16.2.15           Market Size & Forecast

16.3    Key Countries

16.3.1 South Africa

16.3.2 Market Overview

16.3.3 Market Size & Forecast

16.3.4 Brazil

16.3.5 Market Overview

16.3.6 Market Size & Forecast

16.3.7 United Arab Emirates (UAE)

16.3.8 Market Overview

16.3.9 Market Size & Forecast

 

17        Competitive Landscape

17.1    Market Overview

 

18        Key Company Profiles

18.1     RingCentral

18.1.1 Business Overview

18.1.2 Market Overview

18.1.3 Key Strength

18.1.4 Key Weakness

18.2     eFax (J2 Global)

18.2.1 Business Overview

18.2.2 Market Overview

18.2.3 Key Strengths

18.2.4 Key Weakness

18.3     HelloFax

18.3.1 Business Overview

18.3.2 Market Overview

18.3.3 Strengths

18.3.4 Weakness

18.4     SRFax

18.4.1 Business overview

18.4.2 Market overview

18.4.3 Strength

18.4.4 Weakness

18.5     Nextiva

18.5.1 Business overview

18.5.2 Market overview

18.5.3 Strength

18.5.4 Weakness

18.6     Open Text

18.6.1 Business Network

18.6.2 Market Overview

18.6.3 Strength

18.6.4 Weakness

 

19        Other Prominent Companies

19.1    FaxAge

19.2    MetroFax

19.3    MyFax

19.4    Sfax

19.5    Fax.to

19.6    FaxZero

19.7    SpeedFax

19.8    iFax

19.9    Biscom

19.1    Concord Technologies

19.11  Phaxio

19.12  Messagenet

19.13  InterFax

19.14  PamFax

19.15  Faxbetter

19.16  Vonage

19.17  Moove

19.18  XMedius

19.19  EtherFax

19.2    Esker

19.21  NeoTel (Lqiuid Telecom)

19.22  Alohi SA (Fax.PLUS)

19.23  Crosby Fax

19.24  MONFAX - BJT PARTNERS

 

20        Report Summary

20.1    Key Takeaways

20.2    Qualitative Summary of Global Online Fax Market 2016-2022

20.3    Quantitative Summary of Global Online Market 2016-2022

 

21        Appendix

21.1    List of Abbreviations

21.2    Opinion From Industry Experts

           

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Frequently Asked Questions

What is the online fax market size and growth forecast?

The global online fax market size to reach revenues $2.4 billion, growing at a CAGR of around 11% during 2016-2022.

What are the factors impacting the growth of the online fax market?

The market for internet faxing is becoming competitive due to the evolution of cloud-based faxing technology.

Who are the key players in the online fax market?

The key players in the online fax market are RingCentral, eFax, HelloFax, SRFax, Nextiva, and Open Text.

Which segment is contributing to the online fax market growth?

In terms of industry sectors, the use of online fax services is higher in the healthcare and financial sectors because of the regulatory compliance such as HIPPA and data protection laws.