Hybrid Fax Services are Likely to Witness Growth in Medium and Large Enterprise Customer Segment


Arizton Advisory & Intelligence has published an exclusive report about the Fax Services Market – Global Outlook and Forecast 2017–2022. The report provides an in-depth analysis of each segment of the global fax services market that are going to affect the market revenue in the forthcoming years.

The global fax services market is expected to reach $2.8 billion in 2022, growing at a CAGR of 9.18%, says the analyst at Arizton Advisory & Intelligence. The analysts add that during the period 2016–2022 the market is going to witness a tremendous evolution and the online fax and hybrid fax services market will grow immensely.

In terms of deployment model, the market will witness more growth in the cloud-based faxing services segment than the on-premises segment. The implementation of the on-premises fax model will still be prevalent among enterprise customers operating their own infrastructure to have better control over the operational business environment. However, the deployment of the hybrid fax services model is likely to increase during the forecast period, or on-premises deployment models are expected to convert into hybrid deployment models as they provide the benefits of both on-premises and cloud-based faxing solutions.

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Increase in Migration to Hybrid Fax Services to Drive the Global Market

The implementation of the hybrid fax services model may vary, however. Normally, during the migration of the existing infrastructure to the cloud, the transmission of fax documents is through cloud and rest of the operation is through on-premises infrastructure. Some on-premises software enables the integration with the existing application infrastructure or MFPs. Several vendors have the capability to aid the customer to migrate their entire fax services system to the cloud.

Vendors, which are dominating the hybrid fax services market, include Open Text, Biscom, and XMedius.

The hybrid deployment model enables organizations to operate fax services with advanced features and aids them in adhering to regulatory compliance such as HIPPA. Hybrid fax services also increase efficiency, enable business continuity, and reduce the cost of fax communication.

The report provides a holistic view of the global market, the companies involved in the market, and the factors driving its growth. It also provides information on some of the latest trends that have started to surface and are likely to become strong market driving forces over the next five years. This report also provides the Porter’s Five Forces analysis along with a description of each force and its impact on the market. Further, the report also provides complete value chain analysis of the global market.

Major vendors profiled in the report are as following:

  • RingCentral
  • eFax
  • HelloFax
  • SRFax
  • Nextiva
  • Open Text

Other prominent vendors include FaxAge, MetroFax, MyFax, Sfax,, FAXZERO, SpeedFax, iFax, Biscom, Phaxio, Messagenet, InterFAX, PamFax, FaxBetter, Vonage, GoldFax, Moove, Retarus, XMedius, EtherFax, Esker, Softlinx, Neotel (Liqiuid Telecom), Alohi SA (FAX.PLUS), Crosby Fax, MonFax, ComFax, eComfax (Cloud Worldwide Services), OceanX Technology, Utbox, GoLogic Group (GoFax).

View Report: Fax Services Market - Global Outlook and Forecast 2017 - 2022

About Arizton

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