Professional Cleaning Services Market in the U.S.- Industry Outlook and Forecast 2021-2026

INDUSTRY INSIGHTS

The U.S. professional cleaning services market size reached USD 100 billion by 2026, exhibiting at a CAGR of 6%. The ongoing COVID-19 pandemic, growing preference for green cleaning services and development in robotic and automated cleaners is the major factor driving the market growth. The U.S. professional cleaning services market is experiencing growth due to the increased popularity of “green cleaning technology.” The use of sustainable washing agents, which include special chemicals, equipment, and techniques, is a major factor contributing to the market's growth. Green products contain natural solutions and cleaners, which are safe and preferred for commercial end-users. Organic ingredients in the cleaning agents are harmless with health minimal effect on the human body. Green cleaning is an effective alternative, which employs chemicals. Vendors consistently promote green methods as chemicals used in conventional procedures are polluting the air, water, and land. Hence, the dependency on green products, which are made up of natural, plant-based materials, is witnessing traction, thereby driving the demand for eco-friendly professional services.

SNIPPETS

• The U.S. furniture and upholstery segment is projected to touch revenue of over $12 billion.  
• The U.S. hospitality segment is expected to reach a revenue figure of over $17 billion by 2026 because of the breakout of the COVID-19 pandemic, which is calling for new and improved safety and maintenance protocols. 
• The green technology segment is likely to exceed over $23 billion by 2026 due to the increased acceptance of cleaning services among the hospitality and educational sectors. 

U.S. PROFESSIONAL CLEANING SERVICES MARKET SEGMENTATION

This research report includes a detailed segmentation by

• Service Type 
• End-user
• Operations 
• Geography

INSIGHTS BY SERVICE TYPE  

Disinfectants, which also include COVID-19 solutions, witnessed a sudden demand in 2020. The increased awareness of contagious diseases is likely to drive the disinfectant segment's growth during the forecast period. Powered by automated solutions such as artificial intelligence window cleaners, window and façade cleaning services are expected to generate $4 billion incremental revenue by the end of the forecast period.

With the revival of the construction industry on cards, the demand for vacuuming and cleaning services in residential and commercial facilities is likely to grow, observing a spike in 2021. Implementing green techniques and equipment is likely to change the dynamics of cleaning services in the US. The impact is expected to be evident in the next five years as the awareness to protect the environment is gaining traction among manufacturers, vendors, and consumers. 

The floor and carpet segment accounted for over 26% of the total revenue share in 2020, which is expected to maintain its dominance during the forecast period owing to the growth of cleaning services in the residential segment. 

INSIGHTS BY END-USER

The increased interest in “green technology” is prompting green cleaning services included in commercial buildings and educational centers. The outbreak of pandemics such as COVID-19, drives the demand for sterilized wipes, disinfectants, microfiber cloths, and mops in surgical and clean rooms. Therefore, hospital and medical centers are expected to pose an absolute growth of 52% during the forecast period. 

With the ease of restrictions and lockdowns, the demand from gyms and fitness centers is expected to grow at an impressive rate during the forecast period as the probability of cross-contamination is high in these places. Therefore, these centers are striving to maintain high standards of hygiene, thereby influencing the market growth. 

Vendors are striving to enter partnerships with retail stores for the latest cleaning technologies, especially after the pandemic outbreak in 2020. Extra sanitation and disinfection strategies are being preferred by stores for employee and customers’ safety. This is expected to increase demand for cleaning services further during the forecast period.  

With the dramatic rise in the proportion of working women in the US, residential cleaning services have emerged as the most profitable ventures in the recent past. Dusting and kitchen cleaning is specialized services, which are in demand in the US. With over 60% of U.S. women working, the demand for cleaning solutions from the residential segment is expected to increase. Moreover, with more than 4.6 million new apartments are required in the US by 2030, the growth of cleaning solutions from the residential segment is likely to grow. 

INSIGHTS BY OPERATION

A wide variety of reasons are responsible for the dominance of standard services in the US market. Floorcare services, window, restroom cleaning are carried out with conventional equipment and chemicals, contributing to the growth of the US segment.

While the standard segment contributing over $55 billion in 2020, it is expected to lose its share because of the increased lucrativeness of green technology during the forecast period. Moreover, increased hygiene and health awareness, pandemic outbreaks are projected to influence the segment growth negatively.

Touted as the next major advancement in the commercial cleaning services industry, green and eco-friendly services reach new heights, especially during the COVID-19 crisis. With proven benefits, including low adverse effects on the environment, low toxicity, and high biodegradability, the scope for green cleaning is wide and far and is likely to increase the market competitiveness during the forecast market.

INSIGHTS BY GEOGRAPHY

Flexible workspaces with sustainable IT infrastructure have significantly grown in the North-Eastern US over the years. The region has the cleanest programs, mechanisms, and policies that enhance the adoption of green technology. North-Eastern US is expected to reach over $31 billion by 2026. While Boston and Massachusetts remain the most lucrative market, New Hampshire has witnessed slower growth and has taken a hit relatively by the COVID pandemic. Unlike other markets, the construction industry in North-East states are highly developed. The growth is majorly driven by the growth in new constructions and renovation activities in buildings.

INSIGHTS BY VENDORS

Green technology is expected to revolutionize the US market. The technology has become an integral part of the janitorial portfolio for major vendors, thereby offering an add-on advantage. The inclusion of LEED and Green Seal environmental certifications ensures the vendor's rigorous adherence to the green status in its services and products. ABM GreenCare, BoGREEN from Bonus Building Care, Stratus Green Cleaning programs are some of the leading green services in the US professional cleaning industry. Green approaches can be prioritized for the entire business management, including materials and processes like paperless proposals and invoice systems. An extensive service portfolio catering to the niche industrial and commercial demands can fetch a wide consumer base. Venturing into facilities such as aircraft, warehouses, storage facilities, factory setups, and front offices could be profitable for vendors. 

The U.S. professional cleaning services market research report includes in-depth coverage of the market dynamics with revenue and forecast insights for the following segments:

By Service Type

• Floor and Carpet
• Window and Façade
• Furniture and Upholstery
• Construction Cleanup
• PEST Control
• HVAC
• Others
• Restroom Services
• Cleaning and Dusting
• Trauma Control

By End-user

• Commercial
• Retail outlets
• Shopping malls
• Corporate offices
• Educational Centers
• Hospitality
• Hospitals and Medical Centers 
• Gyms and Fitness Centers 
• Others
• Residential
• Industrial

By Operations 

• Standard
• Green

By Geography

• North-East US
• Mid-West US
• West US
• South US